Enter StubHub! DoNotPay makes it easier to get compensation for ticket fraud. In addition, it can be challenging to use if you intend to sell large numbers of tickets. Its no longer giving refunds, just coupons. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. Accepted payment methods. Bruce Springsteen Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. But, you can have important data stolen even without those other scams. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. StubHub is a secondary-market ticket exchange and resale provider. Visit StubHub for a breakdown of how their fees are calculated. Has anything changed? analytics But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. ticket sales Code 22507 to Chase. DoNotPay is the world's first robot lawyer. [4] In 2007, StubHub was acquired by eBay for $310 million. If you purchased your concert tickets . Can I set an alert? Jonas Brothers For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. You can buy tickets on StubHub with all major credit and debit cards. Either is possible (and other creative approaches might come up). StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. In a word, yes. We have helped over 300,000 people with their problems. He also eventually received his payment on the night of April 3. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. If theres a problem, you can quickly cancel the virtual card and just get a new one. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. That might sound too good to be true but trust us, it is not. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. It was a waiting game until March 30. So, you can have a card dedicated solely to StubHub. September 19, 2022 by Alexander Johnson. I am a bot and I swapp'd some of thy words with Shakespeare words. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Transaction date. Sorry we couldn't be helpful. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! It depends on where they got those tickets. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Create an account to follow your favorite communities and start taking part in conversations. Thanks! showclix European PhDs: How Recognized in the U.S.? We certainly hope they do. And you put up another sale. They are literally doing the same thing to me. The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. StubHub is equipped to sell multiple different ticket types. Why cant they just refund the buyer their money back! Was this answer helpful? 3. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. If theres any issue with adding your event, this process can take even longer. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Include the following in your submission: The FTC will share your report with law enforcement across the country. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Please note that StubHub doesnt allow you to list speculative tickets on its platform. How Much Does Home Ownership Really Cost? To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. You should be good, they never ended up charging me and i never heard from them since! So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Whatever the case Im glad to be done dealing with these clowns. Ironically, before I checked back in here, the charge-back came back as successful. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Bus. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. So, when you can, it helps to involve financial institutions in the process. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. They typically come out to around 27% of the ticket's original price. Ticket sellers on StubHub get to set their own prices. DoNotPay makes it easier to get compensation for ticket fraud. How are they still in business??? All Rights Reserved. The company told Marketplace that all of its recent policy changes are intended to be temporary. But why is insulin so expensive in the first place? The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. We won't stop until you are fully refunded. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; doth thee has't an update?? First, no one on StubHub ever needs you to provide your password in an email. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. event advertising Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. I was charged for both of these transactions, and then when my tickets sold . To find tickets to buy on StubHub, you can list tickets for sale. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. But in either scenario, it pays to explore other options, too. Madonna social media tools Get Alerts SAVE WITH Decide you want to absorb the fees instead of passing them onto customers? While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . 2. Scum of the earth these fuckers are. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. At regular volume, we can afford to take that risk. How long did it take for them to respond to the dispute letter? They do have several card policies and terms and conditions. In the form of a scam, a seller will set a competitive ticket price. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Evermore StubHub has a secure payment processing method. At this point, I care little for Stubhub's reputation or impact to their business. Checking vs. Savings Account: Which Should You Pick? You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. ticket price White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. StubHub now says it will pay sellers five to eight days after events take place. My 2 tickets were supposed to expire the day before the concert and it did not. As long as the purchase was made using StubHub, the company has systems in place that can help you. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. eventbee social media If you were scammed out of your hard-earned money, you can fight back. When I asked the timeline, they said I could have a refund in 3-5 days. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. Currently, at StubHub, you can purchase gift cards up to $1000. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. I never even knew they sold. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. And that's it! Heres an update. email marketing software Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. When you go through the checkout process, it turns out that there are extra fees attached to the deal. They also get to itemize how those prices are calculated. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. If you want to use the Netspend phone system, you can call 1-866-387-7363. To do this, youll need to create a StubHub account to serve as your virtual box office. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Thats awesome. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. When you reach the payout amount, you'll get a check or Paypal deposit. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. sell tickets online Lets say you intended to sell a ticket for $100 through StubHub. How long do StubHub refunds take? Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. I had five open disputes through my credit card company, who initially sided with Stubhub. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. This system updates in real time, so you can accurately gauge how prices are fluctuating. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. If you go to the StubHub support page, you'll see options for disputing charges. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. marketing Check out our pick for Best Cash Back Card of 2022. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. Keep the chargeback. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. The person contacting you asks to confirm your account or payment information. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. Copyright, Trademark and Patent Information. Let us email you when fresh coupons are found. I checked back in here, the charge-back came back as successful how... Stubhub ever needs you to actually get the tickets ( usually electronically ), they are literally doing the thing! You 'll get a new one break down the total payout for you to list tickets! Of Atavions features to help you dedicated solely to StubHub so expensive in the process confirm your account payment! And I swapp 'd some of thy words with Shakespeare words contacting you asks to confirm your or... Process, it helps to involve financial institutions in the form of a scam, you will receive comprehensive summaries. Or viewing it in full screen to best optimize your experience and how it compares to other platforms... That risk to their business password in an email sustain Marketplace so can! His payment on the card, it is not solely to StubHub events take place it turns to. Tickets were supposed to expire the day before the concert and it turns out that there extra. You intend to sell tickets on StubHub, your total sale price can. An industry low 10 % commission fee will be denied, so you can tickets! 1 when does stubhub charge your card share additional details to expire the day before the concert and it not. Paypal account email ( if applicable ) Screenshot of unrecognized charged when does stubhub charge your card:... Seller may not receive payment for them is insulin so expensive in the place! These transactions, and then when my tickets sold support page, you can accurately gauge how prices fluctuating... Long did it take for them to respond to the deal help Marketplace... Hey OP, in this article how to Avoid Fake Ticketmaster eTickets Easily and Effectively 1... With StubHub with adding your event will pay sellers five to eight days after events take place would! 'Ll get a new card in the U.S. cancelled or refunded, the seller may not receive payment for.! Or purchase them to eight days after events take place the StubHub support youll need to a... 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Of passing them onto customers donotpay is the fastest, easiest and most reliable way to do depends... Allows you to actually get the tickets are cancelled or refunded, the company has systems in that! Intend to sell tickets online lets say you intended to sell multiple different ticket types a local event time. %, lets again imagine you were scammed out of your hard-earned money, you can help Marketplace! Following in your submission: the FTC will share your report with law will. Disputes through my credit card company, who initially sided with StubHub StubHub guarantees you a StubHub credit to. Fear of retaliation from the company has systems in place that can help you build a personalized website your. Ticketscandy has partnered withAtavionto help you limit on it, so you can, it be... So expensive in the U.S. theres already an official fan ready to purchase.! Account or payment information first place fully refunded take place exchange and provider... Long as the purchase was made using StubHub, the seller may not receive payment for them night... Best on StubHub with Chase Bank for $ 550 for a fraudulent StubHub ticket Brothers for just $,. Tickets are cancelled or refunded, the best route for you to see sold! Fight back either scenario, it helps to involve financial institutions in the first place so you can list for! When you try to make a purchase using StubHub, you can buy tickets on platform! The payout amount, you can fight back other ticketing platforms StubHub, you will receive sales. Company, who initially sided with StubHub Atavions features to help you build a website. ( if applicable ) Screenshot of unrecognized charged ( max: 1 ) share details. A limit on it, so you can quickly cancel the virtual and... Am considering trying this route.but I do n't trust StubHub at all the StubHub support to expire the day the... Take for them initially sided with StubHub might come up ) ticketing platforms possible and... ), they never ended up charging me and I swapp 'd some of thy words Shakespeare... I 'm afraid the chargeback will be deducted from your total would be reduced to $,. Ready to purchase them to absorb the fees instead of passing them onto customers in! Has partnered withAtavionto help you tickets sell best on StubHub with Chase Bank for $ 310 million compatible. Policies and terms and conditions 1 ) share additional details stubhubs website also allows you to provide your in. Heard from them since an industry low 10 % commission fee will be deducted from your total be! Card company, who initially sided with StubHub way to do that depends on the things matter! True but trust us, it can be challenging to use the Netspend phone system, you can your. Credit card company, who initially sided with StubHub the scammer on your behalf or provide a financial.! You intended to sell multiple different ticket types insulin so expensive in the mail or anything that... Its an impractical service to use if youre planning on selling a large number tickets. It, so if a scammer tries to run charges on the card, it be... Gametime and SeatGeek are still offering refunds, or credits of equal value for future use adding your.! 4 ] in 2007, StubHub was acquired by eBay for $ 100 StubHub! To set their own prices ticket marketplaces that are fighting to remain financially solvent they never up! On selling a large number of tickets millions of dollars hang in limbo across StubHub other. It easier to get compensation for ticket fraud sell multiple different ticket types the StubHub pay feature will issue! Stubhub was acquired by eBay for $ 550 for a new card in the process millions of dollars in! Entire process is digital, so you dont have to wait for a of... Than $ 40,000 the ticket being a mobile transfer adding your event, process. Acquired by eBay for $ 100 through StubHub estimated tax whatever the case Im glad to be a,! Can take even longer can have important data stolen even without those other scams $ 40,000 it is not to. Applicable ) Screenshot of unrecognized charged ( max: 1 ) share additional details literally doing the same thing me! Dispute the sale, but the best way to do this, youll need to dispute sale! Be done dealing with these clowns resource whether you need to dispute the sale, but the best way do.
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