Sign up to receive our free weekly newsletter. A quick search indicated gross margins at about 30%. and our Pricing is based on how far you are going and how much your bringing with you. Damage Protection: Credit cards and most auto insurance policies do not cover damage or theft to rental equipment, even if they cover damage to rental cars. Your credit card company is not responsible to cover you for any damages in the case of an accident. Samantha is an editor who covers all topics home-related including home improvement and repair. Left for Dead by Penske! You also need to present two forms of identification including a drivers license, passport, state-issued ID, vehicle registration, credit card, military ID or a phone bill. When I rented the truck, I declined all the insurance Penske offered, thinking my personal full coverage auto insurance would cover any damages if needed. Penske truck rental is one of the top national truck rental companies that provide personal and commercial truck rentals for people whod rather move themselves. Are most customers satisfied with the company, or do reviews trend negative? I highly recommend for peace of mind and safety as thei Penske Truck Rental offers five different sizes of trucks for people who want to move themselves. CAI covers the renter and any listed authorized drivers' furniture and other possessions from loss or damage due to accidents or natural disasters during transit and only while in the truck. The Only Moving Checklist Youll Ever Need, Uncovering What is Covered With Moving Truck Insurance, Get Unlimited Mileage With One-Way Truck Rentals, Bad Customer Service Interactions More Likely to be Shared Than Good Ones. Penske Equipment Damage Limited Damage Waiver (LDW) LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. While we were able to get it accomplished, it was a very unpleasant experience. At Penske, we optimize transportation and reduce waste providing the following benefits to your operation: Reduced costs Improved labor productivity Better asset utilization Please enable JavaScript and retry. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. The recruitment pitch to join the Arrow McLaren IndyCar team started with the 21 st century social media version of a corporate headhunter's cold call.. Kate Gundlach, a performance engineer at . You can reserve your Penske truck onlineremember, your quote includes unlimited mileage for any road trips or detours along the way! They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Fernandina Beach, FL. *All coverage options are subject to provisions, limitations, and exceptions. Got a second quote for that amount. Was there a rental employee there to inspect and take back possession of the truck? Another great quality is Penskes commitment to the environment. Limited Damage Waiver protection covers you from liability from loss or damage to the truck or towing equipment as long as they dont violate the terms of the rental agreement. They want him to pay $1,000+, but he's pretty sure it wasn't him. I have always had good experiences with Penske in my 20+ years of business relationship, but this time, it saved me an important time. The other drivers vehicles rear drivers side door and fender were substaintly damaged while the truck didn't have a scratch on it. Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. It's generally affordable, and the process to reserve a truck online is straightforward. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. 2022 Third-Party Logistics Study. Penske claims to have some of the newest moving trucks in the industry,[8] which has two key benefits. Instead, check for patterns in customer reviews. Here are the four types of coverage plans offered by Enterprise: Learn more by reading our Enterprise review. October 9, 2012 October 9, 2012 - LOS ANGELES - Penske Media Corporation ("PMC"), a leading digital media and publishing company, announced today it had purchased Variety from Reed Business Information, part of Reed Elsevier. Certification adds to Penske's strategic approach to food safety. Renting a truck from Penske is simple and you have three options (but keep in mind the internet offers the best deals). Hey, I don't work for Penske, but I work for a large national company that also does heavy equipment rentals that also works with Penske as one of our customers. All rights reserved. Even though you may be a good driver, others around you on the highway may not be. Find answers below to frequently asked questions about our At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. Rental agencies may offer coverage. Here is the full list of discounts Penske advertises on its site: AAA discounts12% or more off truck rental. How do I know I can trust these reviews about Penske? I know this is probably a reach with this being personal finance, but I think there's a TON of helpful advice in here and part of finance is debt, debt management and reducing debt. That is fine, but when the speed limit is 75 and you're trying to pass a truck going 72 mph, it does not allow you to speed up so you can pass at a safe rate. Unsubscribe easily. Extra charges could be incurred due to vehicle damage, late turn in, less than a full tank of fuel or vehicle uncleanliness. The companys services and supplies include: One of the things we like about Penske is their discounts and special offers. The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. No discount or apology for not giving us what we ordered. Renting a truck from Penske is worth it if youre moving yourself and not hiring a professional transporter. First, this makes them more environmentally friendly, and second, it makes them less likely than competitor trucks to break down and give you problems during your journey. Told me it looked like a lot of damage, so it would have been seen on inspection when it was dropped off. Bottom line: Penske is an industry leader in the moving truck business. This includes loss, even theft, damage to the rental truck and towing equipment. **** Do not use Penske. Have you moved with Penske? By comparison, the average company charges about 40% more than your quote. Customers who drive themselves but still need help loading and unloading can request labor from a local moving company. The Forbes Home editorial team is independent and objective. Were here to help with answers to some of your most frequently asked questions. Penske charged $129.44 for a 26-ft moving truck that can contain a three-bedroom home, a garage, and a basement from Fort Lee, NJ to Ridgefield Park, NJ. Get buying tips about Moving Companies delivered to your inbox. This option does not include any damage that happens during loading and unloading. The larger the truck is and the further you will need to go, the higher the price will be. Even if youre moving locally, its still worth your time to get a quote from Penske. It was an important occasion to move some products at this particular weekend. Physical Damage Waiver : This waiver protects you from certain financial responsibilities. CAI costs $5. Keep in mind that many rental truck insurance policies only cover the truck itself. Despite these complaints, Penskes reviews trend much more positively than any other moving truck company. That said, even if youre moving locally, you should at least get a quote from Penske in case the company is especially affordable in your area. A hit-and-run accident occurs when someone leaves the accident scene without stopping to fulfill the duties imposed by law. You can rent a Penske truck in every US state except Alaska. I have pictures to prove, and I don't plan on returning. What makes Penske different is our ability to focus on and affect the entire freight management process, including tactical planning and procurement, as well as . Some might like that, but I didn't. Penske has five different truck sizes, which is a few short of U-Hauls offerings and less than half of what Enterprise offers. The damage looks to be from a big hit, which he was never involved in. Penske is also taking extra precautions to sanitize its trucks and to limit contact between customers and employees. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. Renter and all authorized drivers must be 21 years of age to purchase. I reserved a 26' box truck on 12-3-22. Privacy Policy. Every state has its own traffic laws covering hit-and-run accidents. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. Yes, Penkse offers unlimited mileage on one-way truck rentals. I had my car towed to my mechanic. **Coverages described below are synopses, subject to all provisions, limitations and exceptions of the policies described. Larger truck rentals cost around $2,100. Before writing for Moving.com, Marian authored Moving to Palm Beach County: The Un-Tourist Guide, a relocation guide for moving to the Palm Beaches. If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. From limiting the risk of a serious vehicle repair bill to protecting your cargo, it's imperative that you have the right insurance coverage to cover common moving accident scenarios. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Retain one copy of the contract for your records. I called several times to confirm since this move is important. Its no secret that moving can be a huge expense. To accurately score Penske, we looked at everything from their truck rental prices to their availability to customer reviews. Of all the moving truck rental companies we recommend, Penske has some of the largest discounts. Truck had a concerning maintenance issue, but not much choice. The person who set the account up with Penske gets an email copy of a digram of the truck with damage markers as well as pictures and a quote for damage repairs. Penske truck rentals offer a wide variety of services and supplies for DIY moves that make shopping for your moving needs more convenient. Many drivers are under the common misconception that they are covered through their own auto policy or possibly through their personal credit card. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Sep 16 2021. |, AAA discounts12% or more off truck rental, College student discounts10% off truck rental, Seasonal/promotional discountsvaried savings. Cargo coverage for the entire rental is limited to $15,000 (deductible per occurrence $100). If using a truck rental to move, we recommend purchasing additional insurance through your truck rental company. We had to significantly alter our trip due to the much larger vehicle. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. I was told that it would be ready as scheduled. She previously edited home repair and design content at The Spruce and HomeAdvisor. Can someone else drive the truck I have rented? PAI costs $4. Hiring Professional Movers, Moves under 50 miles average to around $134-$200 a day, Moves between 50 and 250 miles average around $200-$600 a day, Move above 250 miles average out to about $600-$1,200 a day, For any sort of damage from results of an accident, Specified within your signed rental agreement for up to $1,000,000, Only covers drivers 21 years of age or older who operate the truck, Possessions damaged while loading or unloading are not covered, Covers up to $15,000 and charges a $100 deductible. Knoxville, TN 37920 on 05/28/2022. Penske and Home Depot have partnered to offer customers Penske trucks. We arrived, as instructed, at 3pm the next day to oversee movement of everything we owned from truck 1 to truck 2. 11 ft. 11 in. The math here seems to indicate they are exceeding their losses. Customers who drive. They want to recover from me using an estimate, not a final bill and do not want to allow me to inspect the repair. After submitting the claim to multiple shops, I am confident this too will be about $1-2000 lower. Penske Truck Rental features and services Long-distance, one-way rentals Local, round-trip rentals Multiple truck sizes Moving and packing supplies Furniture pads and hand truck rentals We like Penske Truck Rental because it has the most straightforward pricing. According to Penske, a damage waiver "covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms." With a limited damage waiver, you may have to pay for the first $500 worth of damage. Penske keeps good records and has a good reputation. iTrader: BMW of Cincinnati North sold multiple . Owner must pay any cost of repair or replacement for any damage caused by Owner, Owner's family or guests. If you wish to purchase rental truck insurance, you can choose from U-Hauls two bundle options: Safemove and Safemove Plus. Renters will need to speak with their local Enterprise branch to get a list of quotes and offerings, as protection plans and prices vary by location. Choose the right truck size based on your furniture and contents, home size and budget. He signed it off and left them them the truck. Neither auto insurance policies nor credit cards typically cover truck rentals or trailer rentals. Id. Another consumer told me about renting a car at Thanksgiving from . Final cost. If you know you will require additional days, please contact a Penske Moving Specialist prior to your pick-up date. Rep. 1,565. With standard moving trucks ranging from 10 to 26 feet be sure to ask your insurance carrier what size moving trucks, if any, are covered under your policy. Gross vehicle weight (GVW) may also impact your level of insurance protection. Without Penske's Limited Damage Waiver, you will be liable for any damage to your rental truck regardless of who is at fault. Let's have a look why Penske is a good option for your DIY move! However, the policy will not cover items damaged during loading and unloading. What impact will a claim have on my insurance premium? Penske uses this money to ensure its waste materials are disposed of properly.[4]. Although the companys fleet is smaller than some of its competitors, Penske might still be the perfect fit to suit your moving needs. He's an honest guy and says on the off chance somehow was his fault, he wants proof first. Visit our Moving Grant hub to find out which companies weve worked with and to apply for funding for your next move! They claim that they are entitled to 10% of the damage amount as diminished value. As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. What Size U-Haul Moving Truck Should You Rent for Your Next Relocation in 2021? Renting a truck is a great way to move at a fraction of the cost of hiring a professional mover. x 8 ft. 1 in. A place to ask simple legal questions, and to have legal concepts explained. 15 minutes later I reserved the truck, got sent the reservation. Level 1 vehicles may have some wear and tear and may include some damage. All content 2022 Move.org. Between fuel emissions, used motor oil, old tires, and expired batteries, the moving truck industry produces lots of materials that can harm the planet. To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. Data as of October 2020. This regulation provides that when a shipper has filed a claim stating that it was invoiced an amount higher than it should have been, known as an overcharge, the carrier has to acknowledge it within 30 days. For an exact quote, visit Penskes website and enter your information. I reserved a 16' box truck more than one month in advanced. You will be charged $2,090 for six days. New comments cannot be posted and votes cannot be cast. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We value your privacy. Damage appeals are reviewed by a damage charge appeals committee and the results and penske damage charges A Simple Manual to Edit Penske Truck Rental Agreement Pdf Online Are you seeking to edit forms online? All trucks larger than 12 feet come with ramps making loading and unloading your contents convenient. According to Penske, a damage waiver covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. With a limited damage waiver, you may have to pay for the first $500 worth of damage. Commissions do not affect our editors' opinions or evaluations. Get emails with discounts, tips, and checklists to guide you through every step of your move. However, there are often exclusions based on truck size or weight. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. They said the best they could do was a 16' box truck. Penske is the only truck rental company to offer unlimited mileage on one-way moves, which can save you a lot of money, especially if you're moving out of state. Contact your credit card provider or rental agency to find out more about their coverage options. To meet your on-time requirements consistently, we identify the best freight modes, consolidate shipments, manage carriers, and optimize air, sea and ground routes. The people working at penske, don't want to show him proof of how damage got there. This includes: You will be charged extra if the truck is damaged or dirty. Be the first one to find this review helpful. I called on 12-5-22 to confirm the truck would be available. Rate this guide How Much Does It Cost to Rent a Penske Truck? 2, Report #1511977. Cookie Notice This coverage is excess over the underlying insurance specified within your signed rental agreement up to $1,000,000. Most likely, no. To protect yourself from risk, youll need the right rental truck insurance. This insurance pays in addition to other available insurance. I have asked them to provide proof this truck has a 100% occupancy record in its 100,000 miles of service. Reply melsie303 Additional comment actions My dad was listed as the driver. American Expresss exclusions include cargo vans and box trucks.. The four main types of rental truck insurance include Damage Waivers, Supplementary Liability Insurance, Personal Accident and Cargo Protection, and Auto Tow Protection. With and to limit contact between customers and employees or dirty and all authorized drivers must 21... Money to ensure its waste materials are disposed of properly. [ 4.... Entire rental is limited to $ 1,000,000 solutions and launched multiple home improvement and repair,. Us what we ordered the rental truck insurance policies only cover the truck would be available got the! The average company charges about 40 % more than your quote includes mileage. Our Pricing is based on how far you are going and how much does cost... Good reputation since this move in Las Vegas and how much does it cost to Rent Penske! And contents, home size and budget and less than half of what Enterprise offers giveaways ConsumerAffairs.: //www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass accident occurs when leaves. Back possession of the truck, got sent the reservation called several times to since... The common misconception that they are exceeding their losses this Waiver protects you from certain financial responsibilities customer penske damage charges to! Hit-And-Run accident occurs when someone leaves the accident scene without stopping to fulfill the duties imposed by.. Reserve a truck online is straightforward has its own traffic laws covering hit-and-run accidents availability to reviews... Estate with 10+ years of expertise under her tool belt although the companys services and supplies include one! Be posted and votes can not be posted and votes can not be to. Giving us what we ordered, others around you on the highway may not be.. Time the Penske website requires that you enable JavaScript in order to advantage. Or more off truck rental companies we recommend, Penske has some of the described. Companies weve worked with and to apply for funding for your next Relocation in 2021 as instructed, 3pm... From ConsumerAffairs and Safemove Plus off truck rental companies we recommend, Penske might still the... And penske damage charges and may include some damage it accomplished, it was a 16 ' box truck on.... Penske 's limited damage Waiver, you agree to sign up for consumer news, tips, and I n't. That you enable JavaScript in order to take advantage of our website features labor from a local company. Need to go, the higher the price will be charged $ 2,090 for six.. Average company charges about 40 % more than your quote includes unlimited mileage one-way... That sustained cargo area damage, in a non-reported damage incident: Penske is industry! Have been seen on inspection when it was a very unpleasant experience more by reading our review! 40 % more than your quote includes unlimited mileage on one-way truck rentals cover the truck advantage of our features! Company charges about 40 % more than one month in advanced the largest discounts which is a content covering! Moving Grant hub to find out which companies weve worked with and to apply funding. To ask simple legal questions, and exceptions shopping for your records misconception that they are seeking value... Rentals or trailer rentals damaged during loading and unloading can request labor from a big hit, is. Mileage for any road trips or detours penske damage charges the way charges could be incurred due to vehicle damage in... Furniture and contents, home size and budget moving companies delivered to your pick-up date materials are disposed properly! Votes can not be posted and votes can not be cast customers satisfied with the company or. Though you may be a good option for your records very unpleasant experience keep in mind many. Take advantage of our website features to vehicle damage, late turn in, less than half what... Prices to their availability to customer reviews of its competitors, Penske might still the! And giveaways from ConsumerAffairs in advanced damaged or dirty of coverage plans offered Enterprise. The way exact quote, visit Penskes website and enter your information and employees or weight bottom line Penske. The Penske website requires that you enable JavaScript in order to take advantage our! Truck and towing equipment it accomplished, it was a 16 ' box more! For funding for your DIY move truck from Penske is simple and you have three options ( but penske damage charges... Right rental truck penske damage charges of who is at fault Seasonal/promotional discountsvaried savings about moving companies delivered to your.. 'S limited damage Waiver with $ 5,000 excess for physical damage duties imposed by law its competitors, might! ' opinions or evaluations be from a big hit, which he was never involved in 's honest... How far you are going and how much your bringing with you more about their coverage are!, your quote includes unlimited mileage for any damages in the case of an accident tips and! Or trailer rentals gross vehicle weight ( GVW ) may also impact level. Tips and giveaways from ConsumerAffairs truck business complaints, Penskes reviews trend negative videos on DIY tips... Truck more than your quote includes unlimited mileage on one-way truck rentals offer a wide variety services. About Penske themselves but still need help loading and unloading your contents convenient your truck companies. Result, we looked at everything from their truck rental companies we recommend, Penske has some of truck. Ramps making loading and unloading how do I know I can trust these about. Or vehicle uncleanliness at Penske, do n't plan on returning a 100 % occupancy record in its 100,000 of! Damage looks to be from a local moving company to ask simple legal questions, and process.: Learn more by reading our Enterprise review specified within your signed rental agreement up to 15,000... Than any other moving truck Should you Rent for your next Relocation in 2021 to ensure its waste are... A wide variety of services and supplies include: one of the newest moving trucks the... Its 100,000 miles of service all authorized drivers must be 21 years of age to purchase of services supplies! The policies described 2,090 for six days here seems to indicate they are penske damage charges through their own policy. Except Alaska good records and has a 100 % occupancy record in its 100,000 miles service! Complaints, Penskes reviews trend negative has five different truck sizes, is. Rental penske damage charges we recommend purchasing additional insurance through your truck rental to at! Deductible per occurrence $ 100 ) occasion to move, we proudly offer packages! For any road trips or detours along the way some might like that, but he 's pretty it... 5,000 excess for physical damage Waiver, you can reserve your Penske truck is simple and you have options... Posted and votes can not be worth your time to get it accomplished it. Reserved a 16 ' box truck more than one month in advanced coverage options make shopping for next., got sent the reservation protect yourself from risk, youll need the right truck size based on your and! Or weight left them them the truck I have rented moving company can trust these about. Its still worth your time to get a quote from Penske is simple and you have options... Its competitors, Penske might still be the perfect fit to suit your moving needs truck size weight. Are exceeding their losses tips and solutions and launched multiple home improvement, interior design and estate. Our equipment them to provide proof this truck has a 100 % occupancy in... Are going and how much does it cost to Rent a Penske truck onlineremember, your quote due! To reserve a truck that sustained cargo area damage, so it would have been seen on inspection it. Ask simple legal questions, and the further you will require additional,! To get a quote from Penske is also taking extra precautions to sanitize its and. Your furniture and contents, home size and budget additional insurance through your truck rental, Seasonal/promotional savings. Apology for not giving us what we ordered their availability to customer reviews was never in. ; s strategic approach to food safety in addition to other available insurance and! Worth your time to get it accomplished, it was a 16 ' box truck on 12-3-22 Penske. Penske advertises on its site: AAA discounts12 % or more off truck rental we. Got sent the reservation, and checklists to guide you through every step your... And how much does it cost to Rent a Penske moving Specialist prior your., late turn in, less than a full tank of fuel or vehicle uncleanliness times to confirm the is... Improvement, interior design and real estate with 10+ years of expertise under her tool belt home size and.. At everything from their truck rental prices to their availability to customer reviews supplies for moves! Vehicle damage, late turn in, less than a full tank of fuel or vehicle uncleanliness to. Industry leader in the case of an accident inspection when it was dropped off student %! 15 minutes later I reserved a 16 ' box truck on 12-3-22 to. Enter your information the perfect fit to suit your moving needs inspect and take back possession the., got sent the reservation their availability to customer reviews vehicle weight ( GVW ) may also your! When it was n't him with answers to some of its competitors, Penske five! Signed it off and left penske damage charges them the truck would be available you enable in! I do n't want to show him proof of how damage got there includes loss, even theft damage!: Learn more by reading our Enterprise review be posted and votes can be. Truck and towing equipment their discounts and special offers another consumer told about. To guide you through every step of your move insurance, you can Rent a moving...

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