on long-haul international flights are allowed complimentary lounge access before departure, during connections and upon arrival. When I looked online, it listed lounges or pop-up locations in Terminals A and C. We dont know what terminal we are flying out of. Answer is no. If you frequently travel with United, its worth considering which Unite Club lounge access option gives you the best value so that you can relax before your next flight. You have successfully joined our subscriber list. United MileagePlus Premier Gold or higher members traveling on international flights operated by a Star Alliance member airline can access United Club locations at any time during their journey, regardless of their class of service. Select Amenities:Full-service bar, Location: Concourse E (between gates E6 and E8) Hours:Sunday to Friday from 5 a.m. to 6 p.m.; Saturday from 5 a.m. to 5 p.m. The information related to the United Club Business Card (annual fee: $450) has been collected by NerdWallet and has not been reviewed or provided by the issuer of this card. Erin currently maintains her status as Alex's adventure-seeking partner-in-crime and contributes to Upgraded Points through in-depth content creation and relationship management. Yes, you should be able to visit the United Club lounge. You will find the Primeclass Lounge in Terminal 2, at gate E, behind passport control. Yes, you can access United Club lounges with Chases United Club Infinite card and United Club Business card. United operates their United Club and Polaris Lounge locations in the US and worldwide, including their hub at ORD. While you may not be able to purchase a day pass or flash a credit card to get into a United Polaris lounge, there are several ways to gain entrance by flying in Polaris class even if you didnt originally book a Polaris fare. Frankfurt Airport Lounges | Geneva . For access, you will need to be flying domestically in first class on a Star Alliance member airline-operated flight. Select Amenities: Full-service bar, Location: Terminal B (opposite gate 11) Hours:Daily from 5:30 a.m. to 7:30 p.m. Plus Ups are excluded. I'd much rather use the *A 1st class lounge in the TBIT; it's almost always empty, has better food and connects to the *A business lounge if you prefer to mingle or enjoy a more open environment. Can I let me girlfriend use 1 of my passes when we travel together? I learned this the hard way the day the new policy went into effect when I showed up with a Southwest boarding pass and was denied access. The United Polaris Lounge Houston is open daily from 5:30AM until 9PM, and its located in Terminal E, near gate E12. I dont remember using them? Does that mean that I can access the lounge on arrival (with NO connecting or ongoing flight)? United Polaris Lounge IAD design. Learn more: Your guide to the Star Alliance. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. That's exactly the case with the Amex Platinum card. Or do you need to be flying United to use the pass? There is ample seating including cubicles, restaurant-style benches paired with tables and chairs, 2-top tables, the usual lounge chairs, and the bar. This includes more than 45 United Club locations, five United Polaris lounges and partner lounges. Create a trip and let LoungeBuddy tell you which lounges you already have access to. VAT / per person for 3 hours. Hi Adam, United Club members can access the United Club upon arrival. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Yes, United has a partner Plaza Premium Lounge that is open in the New Delhi airport. Is there a United Lounge open in San Francisco? How Much Are Travel Points and Miles Worth in 2023? Heres a look at all the ways you can access United Clubs, including flying in a premium cabin, holding the right credit card, having a certain level of elite status, and more. Email us at JobAccommodations@united.com if you're in need of such an accommodation. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. I was just told a couple of hours ago that first class domestic tickets have access to the club lounge. Editors note: This post has been updated with new information. Terminal 2, Level 3, opposite to departure gate D8. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. The airline had plans to open Polaris lounges in four more locations, including United's hub at Washington Dulles (IAD) and three international locations: London (LHR), Hong Kong (HKG) and Tokyo (NRT). Lufthansa has several lounges in Frankfurt, given that it's the carrier's largest hub. UA's first (and for nearly 18 months, only) Polaris Lounge represented a huge step up from the airline's previous business-class lounges even my favorite United Club, at London Heathrow . United Airlines is an Equal Opportunity Employer and provides reasonable accommodations to applicants in need of an accommodation to participate in the online application and overall selection process. For more information, please see our Is there a United Club in Bogota, Colombia? Select Amenities: Full-service bar, Location: Terminal 2 West, Mezzanine Level (above Sunset Cove between gates 47 and 48) Hours:Daily from 5:15 a.m. to 10 p.m. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. See more about our ethics policies here. The Lufthansa Lounge at Berlin Brandenburg Airport is temporarily closed. Select Amenities: Full-service bar, Location: Terminal 1, Concourse B (near gate B18) Hours:Daily from 5 a.m. to 9 p.m. Thanks. and our In fact, there are only six located across the U.S.:. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Here is a list of the current hours for each of the United Clubs, including the ones mentioned in the article at Newark airport. Select Amenities: Grab-and-go snacks Location: Concourse B West (near gate B32) Hours: Daily from 5:30 a.m. to 9:30 p.m. All 6 United Polaris Lounges have officially reopened, This post contains references to products from one or more of our advertisers. The Senator lounge in FRAs Z terminal had been closed until about three months ago and they just started serving food and drinks again a few weeks ago. Amateur level service at the dining room, burgers that make you wish you had McDonald's instead. Relax and enjoy yourself before your flight in our attractively furnished lounges. Thanks for pointing that out! United Airlines operates around 45 United Club locations, along with Polaris Lounge locations at their premier hubs. Just to be crystal clear about the policy, say youre flying from Frankfurt to Chicago to Los Angeles, with the second segment on United. United Airlines Polaris Lounge at Newark Liberty International Airport (EWR), Terminal C. Learn more about the lounge: amenities, photos, review, opening hours, location. Typical business decisions to cut down on expenses. That was followed by reopening the lounges at . If youre flying United from Frankfurt to Chicago, then you could use the Polaris Lounge in Chicago, while if youre flying Lufthansa from Frankfurt to Chicago, you couldnt use the Polaris Lounge in Chicago. Frankfort is a city in Benzie County in the U.S. state of Michigan. The current welcome offer on this card is quite lucrative. Can I use the Polaris lounge on the 5th before my LAX-LAS segment? Thanks! So whether you have Star Alliance Gold status or United Global Services status, dont expect that this alone will be enough to get you into a Polaris Lounge. Feel free to review the United Club house rules and policies. May we spend our layover time in the Heathrow lounge? Travel times are estimates and are not guaranteed. Simply sign into your MileagePlus account and pull up an existing reservation to request an upgrade. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Compare the cost in points or miles to cash, and see which option is best. She is the creator of travel and adventure site Terradrift.com and has written about travel and rewards for many publications, including American Way and Johnny Jet. Jeanette earned bachelor's degrees in journalism and Plan II Honors from the University of Texas at Austin and has a Master of Education from the University of Houston. If not is there a discount one pass available? Internationally, Polaris/business class passengers, as well as MileagePlus Premier Gold, Platinum, 1K, and Global Services (Star Alliance Gold) members departing on a Star Alliance carrier, have access to eligible Star Alliance partner operated lounges. United Club (Pop-Up Location - Gate C93) Terminal C (Inside Security) United Airlines United Club (Gate C74) (Temporarily Closed) . There's no lounge at FRA that matches up to Polaris, it'll be more in line with United Club, though since this is Europe you can expect substantially better food. Safe travels! If not, can we purchase a one-time pass? Great food. A founding member of Star Alliance, United operates the MileagePlus frequent flyer program. Cookie Notice All six of Uniteds most exclusive airport lounges are now open once again. That was followed by reopening the lounges at Newark (EWR), Houston (IAH), Chicago (ORD) and San Francisco (SFO). Select Amenities: Full-service bar. Yes, United is extending all of its annual subscription options by 6 months for each customer. Select Amenities: Full-service bar, Location: Concourse A, mezzanine level (across from gate A10) Hours:Daily from 4:15 a.m. to 10:30 p.m. Select Amenities:Full-service bar, Location: North Terminal, Concourse T (between gates 11 and 12) Hours: Sunday to Friday from 4:45 a.m. to 8:15 p.m.; Saturday from 4:45 a.m. to 7:15 p.m. I am flying from SEA (Seatac) to LGA (New York City) with a connection in ORD (Chicago) tomorrow morning. Yes, you should be able to access the Star Alliance lounge if it is open. Inside the transit area Exclusive for First Class We may receive compensation when you click on links to those products. Diese Lounge ist exklusiv United Polaris Business Class-Reisenden vorbehalten. Select Amenities: Full-service bar, Location: Concourse C (near gate C7) Hours: Daily from 5 a.m. to 6:30 p.m. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. This influences which products we write about and where and how the product appears on a page. Which domestic airline lounges have reopened? Not sure which one of the four is open or closed. You will find the Priority Lounge in T2 of the transit area opposite Security Checkpoint E9. We will be arriving Heathrow and will be waiting for a connecting flight to Brussels. We are flying United Polaris Business class again to Italy in the fall - hoping our experience will be better. Thank you for the information! We'll run a soft credit check to find special offers, but it wont affect your credit score. While award tickets arent normally eligible for MileagePlus Upgrade Awards. ORD hours are incorrect; pretty sure Polaris at ORD opens at 6 AM. Safe travels! Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. All financial products, shopping products and services are presented without warranty. It was wonderful. Or better just staying in the TBIT? Terminal 2, level 3 (Transit Area) opposite Security Checkpoint E6-E9. Polaris burger good. This includes where to find each lounge at the airport, hours of operation, and any special amenities that may be provided. Select Amenities: Full-service bar, Location: Level 2 (between Concourses C and D) Hours:Daily from 5 a.m. to 6 p.m. Has LAS reopened? Other passengers can purchase access to select United Club locations when capacity is available. 2004-2023 Fraport AG Frankfurt Airport Services Worldwide. Just make sure that if youre traveling with more than one other person, your party is comprised of more Premier members than nonmembers. 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