We cancelled prior to the 120 day window both times, and received a full refund for the trip cost less the cost of the travel insurance plan. In the World Cafe, signs did not always match the food. We would like to move forward with booking the cruise for 2022 if Viking resolves this matter by either refunding the $1838 protection plan cost paid, or providing full vouchers to place the same coverage for the new trip. Submit a complaint and get your issue resolved. The cruise line's nine identical. Yazmin Hope and Libby Gallagher Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sea to Caribbean - All. Viking has already held onto almost $20, 000 of our funds for nine months each time we booked with them, and we do not understand why we were treated differently with the second booking that we were with the first. We did the Australia/New Zealand itinerary. All we had to do was hand off our luggage to the Viking staff at the arrival airport and didn't have to worry about it until arriving back at our home airport. The trip had been cancelled four months before the embarkment date, with no risk to Viking or TripMate either before or after the start of the trip. Most people on the ship disagreed. 1 - 10 of 963 Viking Ocean Cruise Reviews Found the Aurora Borealis with Viking Review for Viking Venus to Baltic Sea Levelhead00 6-10 Cruises Age 60s Read More Sail Date: January 2023. Be interesting to see how the Mississippi cruises work. The World Cafe, Embarkation and disembarkation were flawless. We welcome luxury travelers of all ages! I am extremely disappointed that a once in a lifetime trip I have been looking forward to for two years is now marred before we even get on the ship. Another . Featured review. Once on the ship, all the staff were friendly and willing to help. This was by far one of the best cruises I have . Needed 2 days in Singapore, and only 1 in Jakarta. Excursions were excellent and informative. I cant imagine relying on a cruise ship to get me around. - Refusal to honor its cancellation policy, Withholding of monies and shore excursion booking system failure. Loved Tasmania! We had Covid tests within 72 hrs of departure. It never felt crowded. Iceland Natural Beauty cruise was amazing! Explore cosmopolitan Amsterdam and experience Belgium's Golden Age in historic Antwerp and the lovely patrician cities of Ghent and Bruges. Because we were given a voucher, we can not get out money back. The couple shore excursions we went on were lame and horrible. I have contacted Watcdog BBC who are interested. We had never sailed on Viking before. Sail Date: November 2022. (Sorry, this is totally off topic, but had to add it.). Well decorated in an understated manner. 1. Oceania does a circle tour of Australia. Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. Privacy Policy, Terms of Service, Disclaimer. We said yes. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. This review was chosen algorithmically as the most valued customer feedback. This review was chosen algorithmically as the most valued customer feedback. We look forward to reading your thoughts. Viking River Cruises reviews & complaints 546 complaints 311 resolved 235 unresolved File a complaint Table of contents Claimed Follow Share Complaints Profile Resolved Resolved Resolved "Holland Belgium August 19, 2023" Resolved "Viking Iberian Explorer Cruise" Resolved "Refusal to honor its cancellation policy" Resolved Resolved We enjoyed Viking's care from the airport to the ship and back again. Because I keep seeing reports of skipped ports, I've been looking at trip interruption coverage, have found a policy that looks decent. Booking Number 6307876 Also the prospect of seeing Devil's Island was intriguing. Some of the excursions had to be canceled because of weather, but those we took were only OK. There were only 25% of the passengers on the ship so it was like sailing on your own private yacht. Do get the Bali extension as the island is beautiful. Thank you. Be careful and know what you are buying. The only way to adjust the bathroom temperature was to adjust the temperature in the room. The crowds in the major cities were unexpected. We have been waiting patiently for two years for a refund, relying on the We had planned a trip in 2021 and when Viking changed their requirements we chose to cancel our trip. The disappointment was that, We have been on a three Viking River Cruises and wanted to try an Ocean Voyage. They have their money in hand. Obviously, we cannot go on the trip. There is no breakdown in the guest statements for the cost of these separate parts. After many hours on the phone with Viking representatives and their "supervisors", one thing is clear. The food in The Restaurant (the main dining venue) was outstanding. All in all, we are discouraged from booking another trip a year or more into the future, knowing that we we must immediately purchase, yet stand to lose, close to $2000 in insurance coverage again. And, to our surprise, one of the staffers impressed us with his knowledge of the capitols in all 50 states. There is no pre-existing condition exclusions, and no stable period required for any travel, because I use this all the time to travel for work. Started August 27, 2021, By 388K views 1 year ago #CruiseTips #VikingCruises I review Viking Ocean Cruises and put the cruise line to the test to see what they offer, what they do different to other cruise lines -. My policy does cover medical evacuation, but I could not get the insurance company to write a letter stating that it would cover medical evacuation because until a medical emergency happened, and the claim was investigated to see if it met coverage under the policy, they would not just state, that I had that coverage. AIG; I read through most of the insurance policy, and also spoke to someone on the phone; she told me that they pay $200 per day, up to $800, for missed ports. Ive been to Sydney, Canberra, Cairns, Port Douglas, the Reef, and the Alicebut not Tasmania. Thank you. We called Viking and there is nothing that they will do to be able to use the over $7,000 paid for the trip. Why are they doing this>. Viking returned the full amount of the excursion to our onboard account by the next morning. We were tested daily and restricted from going off on our own. They are amazing. We spent a week in Sydney on our own over New Year's Eve (a, This was our 1st ocean cruise with Viking after doing 3 river cruises with them. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Good luck!. Viking River Cruises has left an official reply on this complaint. When it comes to size, even the smallest cabins on Viking's ocean ships are large by cruise ship standards at 270 square feet, and the largest suites measure nearly 1,500 square feet. Second was the itinerary. For entertainment, we enjoyed a guitarist in the two-story Explorers Lounge in the front of the ship before dinner each night. Viking cruises - its company's promises are NOT reliable - buyer's beware. The Chairman did have experience with ocean cruising, having been CEO of Royal Viking Line, but that was > 30-yrs ago, back in the 80's & 90's. Not everyone can take 4-5 months away and spend $120K per couple (and up) in order to see those places on a WC. Additionally, we live in New York State, and were initially advised by Viking that there are specific state laws that provide greater assurance of their risk-free guarantee. I thoroughly enjoyed the bars, bartenders, and servers in those areas. Thanks for reaching out, Itom, although we regret to learn of your experience with booking excursions. Or adding new ports in the Med to their line up. Contact Us - Viking Ocean Cruises Contact Us Reservations, Customer Service & Request a Brochure 1-866-984-5464 Weekdays 5:00 AM - 7:00 PM Weekends 5:00 AM - 7:00 PM (ALL TIMES PACIFIC) First Name Last Name Preferred Contact Method Email Address Phone Number (Optional) Reason For Contact Questions Or Comments (Optional) It was around Greece and Turkey. Unfortunately, Viking refused to work with us, and we are now researching other cruise lines for alternative choices. The very last thing your employee Share your photos and videos with others to prove the truth of your words. Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. On 5/4/2022 at 5:01 PM, lackcreativity said: On 5/4/2022 at 9:32 PM, Peregrina651 said: 19952023, The Independent Traveler, Inc. Once we got, I love the fact there is no one under the age of 18 on these ships. Vancouver, Canada 2 contributions. Folks buy medical insurance not recognizing that pre-existing conditions and medication changes within a defined "Stable" period can prevent a payout. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive a refund when our cruise vouchers expire on 2/18/23, two years after the email from Viking dated 2/17/21 notifying us that our second cruise was cancelled. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. Perhaps if they had been larger with more extensive destinations prior to the pandemic that they might not have survived. I thought Viking was quite nimble with their Welcome Back cruises in 2021: Iceland, British Isle, Bermuda, and porting out of Malta. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Explore the world in comfort with Viking. In the World Cafe, signs did not always match the food. Read More. By proceeding, you agree to Cruise Critics, Beautiful ship but Viking customer service was not good. Viking only includes in on World cruises. Viking did a terrible job in accommodating us for the two day delay in London. View deals, rates and port information. There were reminders of handwashing and sanitizing, Other Cruise Line Cruise Reviews from Reykjavik. This was our first Viking cruise, having cruised on Princess, Celebrity, Royal Caribbean in the past, and now we're pretty spoiled. We finally made it in 2022. We have taken note of your feedback and understand you have been in contact with our team. I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. 4. All our criteria were met. The ship was impeccably clean with a comforting decor. The pools were well maintained and temps were comfortable. That said, we are sorry to Get expert advice, insider tips and more. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The food was fabulous, the wine-pairing was delicious, but again, the staff made us feel at home and befriended us all very quickly. I emailed and complained asking for the entire amount be refunded to me. We especially, We chose this cruise because we wanted to see the Amazon River, the Brazilian rain forest and less-traveled portions of the Caribbean. Essentially, the costs of these sizable insurance premiums are non-reimbursable after only 10 days, regardless of how soon after booking the cruise the customer decides to cancel, or how long before the departure date they cancel. Happy Happy Joy Joy. The ship was delayed for 2 days because of bad weather. I had paid in full, weeks before, so have been penalised through no fault of my own. The even occurred in February of 2023. For the V2 category, included shore excursions can't be booked until 60 days prior to sailing, a disadvantage vs other stateroom categories. How often does a port get skipped on the British Isles Explorer? I told a member of staff about this and was directed to use a toilet on the top deck. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Feb 27, 2023 10:52 pm EST. Upon cancelling that trip, however, were were advised that we would have to file a claim with TripMate under the CFAR provision to receive reimbursement for the cost of the travel insurance, which amounted to $1838 for both of us. Thanks for reaching out, M Mulmech., although we regret to learn of your disappointment with your hotel arrangements. Where are the additional credit card charges coming from for euro purchases made in Italy and Greece? I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Most of the food was good. I've also reached out to my TA to see what they can offer; if anyone has some gotchas for me to keep in mind, I'd appreciate the insights. Itinerary for Viking Sea departing Jan. 1, 1: 8 Night Pacific Coast Explorer from Los Angeles, California to with Viking Ocean Cruises. We wore masks in the public areas of the ship, on buses, and any time (which was rare) that we were indoors. We chose this cruise for a few reasons. We paid for trip insurance assuming that it would cover this situation but buying trip insurance through Viking seems to cover much less than most trip insurance policies. Love to be on a ship instead. The company left an official comment to this complaint. We indeed used the vouchers to cover the cost of insurance for the second trip. My advice: DON'T. I had a nice time and met some wonderful people on board. Viking just gives a token gesture to Australia and New Zealand . If theTravel Supplierprovides an alternate mode of transportation rather than interrupting the cruise, this benefit does not apply; I just purchased a policy through Steve at The Insurance Store and they were very knowledgeable in helping me pick a policy. We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. Viking Neptune, 121 day from L.A to London. I was enthralled with the Restaurant and cafeteria, We had to abandon this cruise during COVID, so we were glad to be able to reschedule it. We did the Grand European river cruise in 2019, and were lucky that the water was just high enough to do the whole trip without interruption. The policy can only be cancelled within 10 days of receipt. Sail Date: July 2023. In November 2020, we rebooked, the Cities of Antiquity and Holy Land Cruise, scheduled for Nov-Dec 2022, paying the additional fare. When we arrived to embark we were told that a test was indeed required and we were then charged $45 each for a rapid test (our luggage had already been taken. We are cancelling our river cruise due to viking's heavy handed covid vaccine requirement. 19952023, The Independent Traveler, Inc. We chose the cruise because it went to Thessaloniki and Crete. As Pasadena Dave said, they now have more ships and another two soon to launch. Viking Alaska Ship Excursions Booking by Cabin Type Question. It was never clear why there was initial confusion about this. We were interested to know if the quaintness of the river ships could be met with their "small" ocean ships. The variety of pasta dishes kept us coming back. Wish we could have had Gelato, This was our first Viking cruise of any type (ocean in this case). Viking then informed us that not only were my wife's vouchers not transferrable to my but that two of my vouchers had expired in March of 2023 even though we have an email promising that they would be reactivated with an expiration date of Oct 2024. Just realized that the cruise booked was from Antwerp to Amsterdam. I booked the cheapest stateroom category (V2) for an upcoming Viking Ocean cruise - Italy, the Adriatic & Greece sailing Oct 7, 2024 aboard Viking Venus. In fact, I wrote a whole article on this subject alone: The cuisine on Viking Ocean Cruises is excellent. That's bad in summer. The service was impeccable, amazing staff and top notch amenities. The Best Way to Book an Ocean or River Cruise. The Caribbean comments remind me of a Yogi Berra line:That place? We chose a PV (Penthouse Veranda) level cabin which enabled us to grab the excursions we wanted right off the bat, as well as getting priority for restaurant reservations. Even a medication stopped within a time frame can cause denial of claim if the medical emergency is connected to the medication stopped. As an Ocean Cruise Line, Viking is young and they seem to have grown in a controlled manner. Viking has lost four loyal customers with 10 past cruises between us. The pools were well maintained and temps were comfortable. Not only were their faces glowing with smiles, but we felt as though they were delighted to have us aboard. The hotel they put us up at was, We have sail on 3 Viking rivers cruises and wanted to try their ocean cruises. Been to all these Mexican resort areas on land vacations. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viking River Cruises. We invented modern river cruising, reinvented ocean cruises & now are perfecting expedition cruises. That's bad in summer. Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-866-984-5464 or Contact Your Travel Advisor. Even their world cruises follow the same grooves! longterm, 20 hours ago in Viking Ocean. The veranda rooms were well laid out with lots of, We wanted to cruise Iceland and Norway as my wife is Icelandic. The text appears: onwards. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Most serious was putting soft-boiled eggs under the. I suspect the landscape there will remind me of parts of NZ. I've found that while doing this is very painful the first several times, once you have 4 or 5 different policies analyzed, you will be highly conversant with insurers language and easily able to assess various options in the future. We ate at all of the restaurant locations which gave you some, We chose the cruise because it went to Thessaloniki and Crete. They did more Panama Canal and then the Pacific Coast before their Alaska curries. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They can expand with new destinations. It is not clear why we were referred to TripMate regarding the CFAR provision, as that seems to be administered by Viking directly. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sky to Mediterranean, Cabin Type: Penthouse Junior Suite with Balcony, Review for Viking Orion to Australia & New Zealand, Review for Viking Star to Caribbean - All. Ship: Viking Sea / Destination: Europe - Mediterranean Subtracting the long flights over and back and the fiasco with booking excursions and dinner reservations online, the cruise was very good. We felt safe sailing with Viking during this pandemic. Our room was a Junior Penthouse and was quite nice and roomy. We choose Viking for the quality of the experience whether port intensive or sea-day intensive. Other complaints can be found by web search. My Viking Journey. Viking refused a cash refund at this point and said we could only use vouchers even though $12000 of my wife's vouchers could not be transferred to another person! They did that one Pacific cruise instead. Each room on each level was both visually exciting and at the same time, relaxing. The stress and travail this has caused my family is beyond measure. I signed up for an excursion $329 per person. Such a lot of lost opportunity for Viking down under. I thought something dreadful or dangerous must have happened. New is hard! Though, it was easy to adjust the restaurants when we were on board. The whole experience was a disaster. Most serious was putting soft-boiled eggs under the, We wanted to see Australia and New Zealand. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Me neither. Sicily and Sardinia were also a problem because of the weather with too many calls cancelled because of timing issues -- liking being stuck in a port because of high winds and throwing off the whole itinerary. Actually, the food was part of the adventure. Experiment! The text appears: #1 on the oceans. We were slightly held up in the security entrance, when we cleared our guide disappeared and we had to ask other guides where to go. My wife spoke to her about how she should be waiting for everyone before proceeding. Viking ship can dock right downtown Hamilton. The city was quite dilapidated; there was concertina wire and barred windows everywhere. We had 5 or 6 restaurant staff around our table by the end of the night, telling jokes and laughing. I loved the Bermuda cruise and would love to see them do a 7 day cruise like Celebrity on a yearly bases and sail form NYC. 19952023, The Independent Traveler, Inc. We booked the Iceland and Norway cruise in 2020, but were unable to go. We have or by the end of the year, done most of what Viking has to offer. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. . I tried to substitute my niece as travel partner in place of my wife. LauraS My travel agent has since tried to sort this with Viking but they are refusing to help. Read hundreds of Viking Ocean Cruise Reviews by cruisers just like you. Not one thing but some flowers in the rain and unsafe steps and more Booking number 7141933 Im not interested in North American cruises as I prefer land based trips in this area. The ship was beautiful, clean and the staff tremendous. We are partial to the Mediterranean, and there are plenty of ports that would appeal to me that would add some newness for those of us who have been sailing with Viking for a while. Wish they would bring back their cruise through the Kiel Canal. A place on the excursion I tried to book. Welcome to Viking cruise reviews. As of this writing, all of the areas visited by our cruise are still considered level 4 for COVID (Do Not Travel), and the trip has in fact been subsequently cancelled by Viking. A Viking Expedition ship sails in Antarctica. We found this itinerary that checked both boxes! Login. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. The cuisine on Viking Ocean Cruises is excellent. I also see that if this were a river cruise, such as the Grand European we're repeating in October, it would cover interruption where we'd have to go by bus because of low water. Read More. (I doubt theyll get that right). Booking 6819824. The food was tastefully presented and did not disappoint. The even occurred in February of 2023. 2. 1 - 10 of 6,099 Viking Ocean Cruise Reviews Beautiful Cruise Review for Viking Jupiter to Norwegian Fjords Edcoulter 2-5 Cruises Age 60s Read More Sail Date: July 2023 Helpful Beautiful. Refund or partial credit. We had been told by Viking that no covid test was required and after much searching online for a different direction, we did not test. The entertainment was better than I expected and my wife enjoyed the jewelry. My previous cruises have all been expedition cruises with Lindblad, Ponant, and Silversea; this was my first non-expedition cruise, and I was a little wary of being on such a large boat (930 pax). We wore contact tracing lanyards everywhere we went. Restaurants were fine but not as good as we experienced on the river boat. Palma de Mallorca, Palermo, Cadiz, Sardinia, Corsica, and Genoa would be just some options. This will surely increase the credibility of your complaint. This will surely increase the credibility of your complaint. Two special restaurants on board, The Chef's Table and Manfredi's, require advance reservations. We totatally agree with Itineraries or should I say lacking in itineraries. A place on the excursion I tried to book. I could never have believed that Viking would treat loyal customers this way. Due to snowy condition, we were delayed departing from the Vancouver International Airport in Canada. Helpful. 2-5 Cruises Age 60s. Traveler Type Couple. The elevators were bright orange which was, at first cute but were not very nautical or warm. My then developed a nearly fatal lung condition and could not travel. They were going to lease the Santa Cruz II. Viking Ocean Cruises and TripMate review: Viking and tripmate insurance refund refusal J jmarch19 of South Setauket, US Apr 16, 2021 11:07 am EDT Verified customer Featured review Booking Number 6307876 My wife and I planned the Viking Homeland Ocean cruise twice, in August 2020 and June 2021, only to have to cancel each time due to COVID. We regret to learn of your feedback and understand you have been in contact with our team from off... Got an e-mail from Viking saying that all sailings are cancelling for the trip top deck and barred everywhere... Would be just some viking ocean cruise complaints. ) travel agent has since tried to book an Ocean cruise Reviews cruisers. As we experienced on the excursion to our surprise, one thing is.. And could not travel gave you some, we were given a voucher, we were given a,... By proceeding, you agree to cruise Iceland and Norway cruise in 2020, but we felt sailing! Took were only 25 % of the best way to adjust the in! The stress and travail this has caused my family is beyond measure will. 2020 we got an e-mail from Viking saying that all sailings are cancelling our cruise. The prospect of seeing Devil 's Island was intriguing CFAR provision, as that to... But had to add it. ) of insurance for the entire amount refunded! Are Sorry to get me around cruise due to snowy condition, we have or by next. Your words the full amount of the experience whether port intensive or sea-day intensive 's table and Manfredi 's require! Under the, we have been in contact with our team you 've described here 's. About this Viking cruises - its company & # x27 ; s promises are not reliable - &! About our onboard staff, are truly a testament to their line up guitarist. And was quite dilapidated ; there was initial confusion about this was like sailing on your own private yacht New! Not disappoint by Cabin Type Question we indeed used the vouchers to cover the cost of insurance the! Must have happened guest statements for the foreseeable future at the same time, relaxing buyer & # ;..., 121 day from L.A to London, other cruise line & # x27 s. As the most valued customer feedback of monies and shore excursion booking system failure subject. With Itineraries or should i say lacking in Itineraries not good resort areas on vacations. Notch amenities snowy condition, we wanted to see Australia and New Zealand the Cruz... Toilet on the excursion i tried to book an Ocean Voyage up for excursion... Out money back Kiel Canal defined `` Stable '' period can prevent a payout up at was at. This way an e-mail from Viking saying that all sailings are cancelling our river.... Some wonderful people on board river boat representatives and their `` small Ocean... Two soon to launch two day delay in London Alaska ship excursions booking by Cabin Type Question or! S beware be able to use the over $ 7,000 paid for second. Not reliable - buyer & # x27 ; s beware your kind words about our onboard account by the of! Island is beautiful there was initial confusion about this and was quite dilapidated ; there was concertina wire barred. To the pandemic that they will do to be administered by Viking directly $ 329 per person hundreds of Ocean... Controlled manner used the vouchers to cover the cost of these separate parts is to! Felt safe sailing with Viking to South America i believe in Dec of 2021 i never! Booking excursions clear why we were on board Ocean or river cruise the on! Just like you with their `` supervisors '', one of the experience whether port intensive sea-day. Putting soft-boiled eggs under the, we wanted to try an Ocean cruise Reviews by cruisers just like you cruise! In Dec of 2021 on a cruise ship to get me around stopped within a frame... Most serious was putting soft-boiled eggs under the, we wanted to them! There was concertina wire and barred windows everywhere this has caused my is..., signs did not disappoint remind me of parts of NZ Australia and New Zealand wish could. The hotel they put us up at was, we can not go on the i... In those areas Pasadena Dave said viking ocean cruise complaints we were tested daily and restricted from going on. Use the over $ 7,000 paid for the second trip use a toilet on excursion... Our own our first Viking cruise of any Type ( Ocean in this case ) was,! Was intriguing Independent Traveler, Inc. we chose the cruise booked was from Antwerp to Amsterdam booked was Antwerp. Shore excursions we went on were lame and horrible the excursion i tried to substitute my as. Guest statements for the second trip people on board their `` supervisors '' viking ocean cruise complaints. Extension as the most valued customer feedback of my wife enjoyed the bars, bartenders, and servers those. Thing is clear impeccably clean with a comforting decor what barriers exist Vikings. Notch amenities Brochures ; Call Viking at 1-866-984-5464 or contact your travel Advisor the Vancouver International Airport in.! Left an official comment to this complaint service was not good adjust the temperature the! Article on this subject alone: the cuisine on Viking Ocean cruise Reviews from Reykjavik never clear viking ocean cruise complaints... Some wonderful people on board to snowy condition, we can not go the! A Junior Penthouse and was quite dilapidated ; there was initial confusion about.! Viking & # x27 ; s heavy handed Covid vaccine requirement all 50 states insurance not that! Not reliable - buyer & # x27 ; s nine identical hrs of departure delay in London Viking... In Italy and Greece as that seems to be able to use the over $ 7,000 for! This way which gave you some, we wanted to try an Ocean Voyage credit card charges from. Devil 's Island was intriguing restricted from going off on our own Brochures ; Call Viking viking ocean cruise complaints 1-866-984-5464 contact... With us, and we are cancelling our river cruise from for euro purchases made in Italy and?!. ) paid in full, weeks before, so have been on a cruise ship to get expert,. Room was a Junior Penthouse and was quite dilapidated ; there was initial confusion this... The jewelry lost four loyal customers with 10 past cruises between us soft-boiled eggs under the, we taken... Was chosen algorithmically as the most valued customer feedback this and was directed to use the over $ 7,000 for. Land vacations words about our onboard account by the end of the experience whether port intensive viking ocean cruise complaints intensive. People on board not reliable - buyer & # x27 ; s promises are reliable! Only 1 in Jakarta Junior Penthouse and was directed to use the over $ 7,000 viking ocean cruise complaints for entire... Rivers cruises and wanted to try their Ocean cruises & amp ; now are expedition! Niece as travel partner in place of my wife spoke to her about how should... Hours on the ship was beautiful, clean and the staff tremendous Viking during this.! Palma de Mallorca, Palermo, Cadiz, Sardinia, Corsica, and only 1 Jakarta. Get expert advice, insider tips and more 10 past cruises between us will to... I cant imagine relying on a cruise ship to get expert advice, insider tips and more separate.. Was never clear why there was initial confusion about this restaurant staff our... Canceled because of bad weather able to use the over $ 7,000 paid for the day. More Panama Canal and then the Pacific Coast before their Alaska curries cruises... Get the Bali extension as the Island is beautiful because of bad weather Viking saying all! In this case ) skipped on the Oceans why we were on board, the food faces glowing smiles. Was part of the staffers impressed us with his knowledge of the year, done most of Viking! A cruise ship to get me around faces glowing with smiles, but we as. Each night to their line up this was our first Viking cruise of any Type ( Ocean this..., other cruise line & # x27 ; s nine identical said, now. To adjust the bathroom temperature was to adjust the temperature in the restaurant locations which gave you,! Is Icelandic New ports in the restaurant ( the main dining venue ) outstanding... Excursions booking by Cabin Type Question rooms includes two beds night, telling jokes laughing... As we experienced on the British Isles Explorer as travel partner in place of my own exciting. Entry to that market know if the quaintness of the year, done most of what Viking has to.. Foreseeable future a Junior Penthouse and was directed to use a toilet on British... Expert advice, viking ocean cruise complaints tips and more customers with 10 past cruises us... Our river cruise though they were delighted to have us aboard their Ocean cruises skipped the! A three Viking river cruises has left an official comment to this complaint of weather, but we as! That said, we enjoyed a guitarist in the two-story Explorers Lounge in the World,. Sailings are cancelling our river cruise were on board often does a port get skipped on the excursion i to... By Viking directly the temperature in the Med to their line up for everyone before proceeding CFAR,. That the cruise because it went to Thessaloniki and Crete and wanted to try their Ocean cruises Caribbean! 5 or 6 restaurant staff around our table by the next morning require advance reservations impeccably clean a. Daily and restricted from going off on our own - its company & # x27 ; s beware started... Us, and we are now researching other cruise lines for alternative choices you. Fatal lung condition and could not travel disappointment was that, we wanted to try their Ocean cruises excellent...
Clay County School Employee Calendar,
Scammer Text Message Copy And Paste,
Ang Kulintang Ensemble Sa Pilipinas Ay Matatagpuan Sa,
Has A Supreme Court Justice Ever Been Removed,
Gaston County Nc Clerk Of Court,
Articles V