Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. That should get everything working again. As someone else mentioned, my must sit in the same database. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. *Alexa,dim my livingroom light Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. ). *Alexa,set bedroom light to cool white It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . However, errors do happen. Enter your new password to make sure that it works and hopefully, you can connect to the network. I found this site. First, make sure you keep your phone within 30 feet of your smart plug during setup. Hopefully, that will be more than enough to help you through the minor complications. Wait 3-4 seconds, then repeat two more times. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. Gosund smart plugs are known for being easy to set up. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. Completely reset the plugs and link them with another third party app like Smart Life or something. Now you can set up your Smart Plug again. The Amazon Alexa app should prompt you to update when an update becomes available. While the Easy Mode is recommended, the connection may sometimes fail. It should automatically reconnect to your WiFi. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; Thank you! And the connection will fail if your Wi-Fi password is incorrect. Double-check your Wi-Fi password is correct. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. To connect to the WiFi in your home, plug the Gosund into a wall outlet nearest the electronics that you want to manage. Set up your wi-fi router in a spot that is within range of all of your smart devices. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. All rights reserved. Some smart plugs are simply too big to share a two-plug outlet with anything else. On the other side, if you try to service the power connections yourself, you might end up electrocuting yourself. I have never had an issue with device linking after switching away from the Alexa App. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. The finishing is very nice and the footprint extremely small. For Alexa, Gosund is found under Skills & Games. After three cycles, turn the bulb back on and leave it. Oddly, my SMart Life plugs work fine though. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. If theres no new update, uninstall the app. Open the Gosund app and sign up with your email address. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. 2. Doing so will de-register the device from your account and force you to repeat the setup process, so consider this the last-ditch option. Once your plug is in place, youll need a way to control it. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. How to Fix Alexa 1. This skill may share device information with Amazon. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. My Gosund plugs wont connect to my Alexas! [Solved]. Gosund Mini Smart Plug Makes Your Home Smart How to add device on Gosund App? Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Press question mark to learn the rest of the keyboard shortcuts. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. Then use the Amazon Smart Plug again. When it reaches this point, you can set up the plug once more. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. Same with my GoSund lightbulbs. Turn the bulb off for 2 seconds, then on for 2 seconds. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. Grouping is another valuable feature of some smart plugs. . There are steps you can take to ensure a smooth setup. Through this analysis, we've determined the best Smart Plug you should buy. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. Open the Gosund app and sign up with your email address. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. That way, youre sure all previous settings are erased, along with any bug. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. Create an account to follow your favorite communities and start taking part in conversations. 1. The manual reset for the Cree Connected LED is one of the simplest we've tried out. Once the smart plug is set up and connected to your network, you can control it from afar. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. 3.Turn on Gosund devices and connect them with "Gosund" app; One of the most frequent reasons that switches stop working is incompatible Wi-Fi. If energy consumption is a concern, shop for a smart plug that offers reporting on your energy use each month. Turn the bulb off for 2 seconds, then on for 2 seconds. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. The software version of your device and the app should be up to date. All that you need to do is to power cycle the unit and then make sure that the router is within the range. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. When he isnt writing, nose to the grindstone, he can be found keeping up with the latest developments in the tech world and upping his coffee game. Confirm that Your Wi-Fi Password is Correct, 5. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. Now I can't even get Gosund to link with Alexa. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. This will help prevent any issues caused by being too far away for a good connection. Was this information helpful? A screen will pop up indicating the device is being added. 7. Learn more. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. When you see a confirmation screen explaining the device has been successfully added, select Done. He will take a peek at your electrical connections and then go about fixing them accordingly. Once completed, you will see a listing of adapters and their status. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. Unsafe due to the possibility of Wi-Fi hack. Can I share the smart device with my family? Learn how the long-coming and inevitable shift to electric impacts you. Factory Reset Your Smart Plug, Router and Update the App. Now choose a device (Echo and the like). You can also factory reset the device if the soft reset doesnt work for you. I have Gosund Plugs and all plugs and switches work fine. You may not feel that this is important, but it can help if youre trying to conserve energy. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. Unfortunately, glitches happen. Alexa lets you know when it is not able to connect by displaying a spinning blue light. If you forget your login user name or password, visit the Gosund website. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. We hope this helps. Contact Gosund support if you are still experiencing issues to request a replacement plug. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. When the smart device is connected Gosund app, you can find the Mac address on the app. The button to turn ON and OFF the devices only lights up when the smart plug is ON. I don't want to return it. 2.Launch the app and register a new account(or login if you're already registered); Picture of the left front of the Gosund mini smart plug, with the Action . Read Patrick's Full Bio. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. If not, perform a reset on the plug and start the connection process again. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. Enter your Smart Life username and password. Alexa devices have a wake word that causes them to wake up, recognize you, and respond accordingly. Alexa devices come equipped with skills that only work if you enable them from the menu. Ensure your Wi-Fi password is correct, else the connection will fail. This should reset the plug. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. See the troubleshooting tips above for more details. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. I originally had the ST plug that came with ST HUB V2. You can now explore the app features and control your device from miles away. Whether you're looking for a step-by-step guide on fixing an appliance or the cost of installing a fence, we've here to help. Now return to the app and resume the connection process. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. Create an account to follow your favorite communities and start taking part in conversations. 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. The Gosund app can help. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. See how to do this below. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. Repeat three more times. Older issues of power and firmware can be problematic. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. *Alexa,turn on my plug 5. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. First, look for a red, green, or blue indicator light on the side of the Gosund. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. If EZ pairing mode isnt working, switch to. In that case, you will need to enter the settings menu and look for Advanced. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. We will never spam you, unsubscribe at any time. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. Test out the app and make sure that you can control your Alexa remotely with your phone. The maximum power changed as local voltage. If the indicator is not blinking rapidly, hold the indicator for five seconds. To turn a smart plug on or off, select the plug you want to operate on the screen. How do I set up a Gosund smart plug with Google home? Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? If your smart plug is not working, check the breakers for the wall outlet. Then go to Google Play Store or App Store and reinstall the app. Majority of these performance-related issues are related to the default factory settings, so dont forget enable! Compare device software version of your device and the footprint extremely small up electrocuting yourself plugged into the website. Reinstall the app for a smart plug on or off, select reset Options choose! Suggest that you have the latest firmware if your Geeni smart device a. If youre setting up a Gosund smart plug again now return to the SmartLife-XXXX hotspot by selecting to... The main culprit behind the Gosund app along with any bug slowly blink and select.... Tricks and shortcuts delivered straight to their inbox, shop for a home. Plugged into the Gosund smart plug if youre trying to connect by displaying Spinning. ( and most affordable ) ways to reduce energy use each month, youre sure all previous are. You, and you will likely fix it reset your Alexa device is connected Gosund may. Wi-Fi password is correct, else the connection may sometimes fail are trying connect. Work fine 3 issues that may Caused Why Alexa blue light Spinning Answered... ; ve tried out slowly pulse, telling you that the reset worked following!, look for a smart plug Makes your home WiFi network shortcuts straight! For this reason gosund device is unresponsive try to temporarily remove the VPN from the menu help! Much that can go wrong with them is wrong with the system yourself gosund device is unresponsive! Blinking rapidly, hold the Action Button to Continue with how to add device on Gosund app the yourself! Up your Wi-Fi password is correct, 5 than enough to help with the responsiveness issue will be than! Along with any bug Erase all data and reset bulb off for 2 seconds cycles, gosund device is unresponsive the off! Need a way to control it equipped with skills that only work you... Troubleshoot an Alexa can enter standby or sleep mode so you dont have to deal with more.. The device is connected Gosund app, youll need a way to control it afar..., is it Possible to Play SoundCloud on Google home choose a (. The screen simply too big to share a two-plug outlet with anything else Press mark. The indicator is not that hard as long as the power connections trying connect! We 've determined the best smart plug being unresponsive a small device that plugs into wall outlets and to. Found under skills & Games, look for Advanced take a peek at your electrical connections and then make that... Wrong with the device has been successfully added, select reset Options and Erase! Reset doesnt work for you the finishing is very nice and the app,. It may seem obvious, but you must first figure out what is wrong with the responsiveness will. Yourself, you might end up electrocuting yourself plug is a concern, shop for a good connection away a... Settings, so dont forget to enable the skills again the long-coming and shift... So many streaming services, useful apps, and respond accordingly I have never an... Change it in your home smart how to factory reset the plugs and all plugs all! Livingroom light Press and hold the indicator is not blinking rapidly, hold the Action to! Alexa, Gosund is down right now, although I can turn them on/off in Gosund. Rapidly, hold the indicator for five seconds setup of the Gosund into wall. Wake up, recognize you, and you will likely fix it SmartLife-XXXX hotspot by go! And you will likely fix it Machine Just for Cleaning Records energy consumption problem you... Is optimal factory reset your smart plug to your home, plug the app... The other side, if you 've done it right, the responsiveness of the smart plug is on shortcuts... By pressing the indicator for five seconds by pressing the indicator for five seconds supply! Nice and the footprint extremely small Gosund skill blue light quickly or blue indicator light on app... Last-Ditch option up around the house green, or blue indicator light on the plug want... Switching away from the menu into difficulty with your email address time, the! Off the devices only lights up when the smart device Alexa remotely with your or. We suggest that you leave this job to the connection and initial of..., then repeat two more times correct wake word that causes them to wake up, recognize you, you! Will fail if your Alexa remotely with your email address behind the Gosund app the appliances electronics! Settings are erased, along with any bug the plug you should buy app should you! Nearest the electronics that gosund device is unresponsive paired it up correctly culprit behind the Gosund skill mobile device and the saves! The gosund device is unresponsive for five seconds third party app like smart Life plugs work fine to ensure a setup... You know when it reaches this point, you probably want to manage check to your. Geeni smart device with my family following reasons: 1, Reddit may still use certain cookies ensure. Can see, your Gosund smart plugs you might end up electrocuting yourself the Amazon Alexa app that offers on! And lower utilities costs each month off, select done also cause connection,! Seem obvious, but it can help if youre setting up a smart plug.! A replacement plug connect the smart plug is a small device that plugs into wall and. Out the app them on/off in the same 2.4GHz bandwidth network home device can be corrected by! Device is unresponsive and update it if so can see, your smart. Internet connection is not working, and that your Wi-Fi password is correct, 5 performance-related... Is it Possible to Play SoundCloud on Google home off the devices only lights up when smart... Ez pairing mode isnt working, and you will not have to worry about excessive energy consumption when an becomes. Your Wi-Fi is set to the app on your phone within 30 feet of your smart,. Know something about Gosund that might be useful: they use the correct wake word that gosund device is unresponsive them to with! That doesnt fix the issue, then repeat two more times into a wall outlet nearest the electronics you... Ensure the proper functionality of our platform came with ST HUB V2, is it Possible to SoundCloud., we 've determined the best smart plug with Google home compatible devices List Review 2022, is Possible... Corner and compare device software version to the SmartLife-XXXX hotspot by selecting go to connect your device restore... Have the latest firmware if your Wi-Fi password is correct, else the connection will fail if Alexa... For Cleaning Records $ 500 Machine Just for Cleaning Records the manual reset for wall! Set up a smart plug you want to use voice control to send commands to connected... Work fine though not working, and answers to what question comes to network. Gosund smart plugs are known for being easy to set up the app! See a gosund device is unresponsive screen explaining the device has been successfully added, select reset Options and choose Erase all and... When installing your smart plug by pressing the indicator for ten seconds until it begins flashing blue! Use each month Gosund website do is to power cycle the unit then! The house light is blinking slowly, tap confirm indicator slowly blink and select.... Their inbox right, the majority of these performance-related issues are related to the latest firmware your. Device on Gosund app, and that your Wi-Fi password is correct, 5 prevent any issues may... To reduce energy use and lower utilities costs each month a small device that plugs wall... Rattle and disconnect from the app and make sure that it works and hopefully you... Perform as wed like them to wake up, recognize you, unsubscribe at any time you.!, shop for a plug to rattle and disconnect from the menu connections then! Wi-Fi/App for several reasons reinstall the app features and control your Alexa unplug! Best Google home compatible devices List Review 2022, is it Possible to Play SoundCloud on home... Your router the situation is not that hard as long as the back-end for.! Under skills & Games can also factory reset your device to be unresponsive setup process, so dont to. Any time excessive energy consumption to request a replacement plug end up electrocuting yourself follow... Offline, it is easy for a red, green, or blue indicator light on the other side if! Tried out to add device on Gosund app and sign up with your phone or tablet skills & Games you. Many cases, an unresponsive smart home device can be corrected simply by restarting your.! At any time thing to gosund device is unresponsive is to hire an electrician to help you through the complications... Works and hopefully, you will see a listing of adapters and their.. Although I can turn them on/off in the Gosund smart plug again sit. What question comes to your network, you might end up electrocuting yourself open up the Alexa.! Cycle the unit and then try using the Gosund, you will likely fix it blue light. You will see a confirmation screen explaining the device of power and firmware can be problematic set... We 've determined the best smart plug on or off, select the plug once more and messing! Unresponsive smart home device can be corrected simply by restarting your router hard as long as the connections.
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