}] If a routine inspection, maintenance, or repair needs to be done, it would be illegal for a property manager to enter with no notice. WebUnfortunately, some management companies will be tempted to try and handle bookkeeping themselves to save money. If a routine inspection, maintenance, or repair needs to be done, it would be illegal for a property manager to enter with no notice. If you keep working with low-quality vendors, the residents will lose confidence in their board. More info: http://www.nolo.com/legal-encyclopedia/california-tenant-rights-withhold-rent-repair-deduct.html. If your manager responds inappropriately, it will be harder to resolve issues. When we left Death House, we left it cleaner and nicer than when we got it (except for the mold. Check out Roofstocks list of Preferred Property Management Companies that have already been vetted for investors. But you still need to keep your eye on the ball. The only way to catch clerical mistakes is by looking closely at your monthly statement. Roofstock may receive compensation or other financial benefits from service providers that market on this site, as authorized by law. However, when looking for an HOA management company, its important to consider the capabilities of your potential candidates. A second way to commit property management embezzlement is to invent bogus expenses. Non-compliance with these regulations will lead to very costly fines or even potential litigation. Webrequirements governing compensation of the management company under the management agreement, and failure to abide by these requirements can subject the licensee to a violation. Webrequirements governing compensation of the management company under the management agreement, and failure to abide by these requirements can subject the licensee to a violation. If youre not sure how to complain about your management company, look at their website or contract. STANDARDS OF PROFESSIONALISM If you have an HOA or condo manager that is rude to residents, consider switching to one that has a professional and friendly attitude. The loan company didnt catch the mistake, either. "url": "https://www.hoamanagement.com/wp-content/uploads/2018/01/hoam-new-logo.png" I once made loan payments to a company for almost a year before I discovered my mistake. Id also like to make it known that in California A rental agreement cannot include a pre-determined late fee., http://www.dca.ca.gov/publications/landlordbook/living-in.shtml. Id like to add one piece of advice: get other authorities involved. This could be a few hours to a few days. Heres a helpful guide for landlords! What should you do if your property manager is not providing you with an itemized statement? This is the department that oversees everything and anything concerning housing and property rental activities. Make sure that you find one that is capable and reliable. Vendor services are crucial in maintaining the appearance and operations of your association. Step one is to confront the property manager with whatever discrepancies have been found. "@type": "Organization", How do you get rid of a corrupt HOA Board and Property Management company that dont follow the bylaws and civil/state laws Our management company has done NOTHING to help improve our community and when we bring our issues and concerns to the table and in writing, our Management says "theres nothing we can do"! Complain Directly To the Company. Para complementar a sua formao, a UNIBRA oferece mais de 30 cursos de diversas reas com mais de 450 profissionais qualificados para dar o apoio necessrio para que os alunos que entraram inexperientes, concluam o curso altamente capacitados para atuar no mercado de trabalho. Embezzlers can keep up the con for an average of 18 months before being caught. The time, cost, and contentiousness of a lawsuit can be challenging, and you may have a better chance of achieving a mutually beneficial outcome via conversation and negotiation. We're your home on the web for alternative home decor ideas, lifestyle stuff for weirdoes, and whatever the heck else we decide we want to write about. Check if the invoices are valid. "description": "The experts at HOA Management discuss problems with HOA management companies that you should be wary of." At the place we moved to after Death House, the management was generally helpful and lovely. #1 ranking based on website traffic from Alexa.com as of 1/30/20. There are several problems that result in too many vacancies. And I mean EVERYTHING. You will see dozens of articles about property managers getting busted for embezzling money from their owners. Basically, if you have any housing or tenancy-related issue that you feel your landlord or property manager isnt taking seriously, HUD is the place to go to. This is when the beginning of fraud prevention starts. Before formalising your complaint, its important to make contact with the property management company so that they can listen to your concerns and attempt to solve the problem. Of course, they refunded my money once we pointed out the mistake. Asking these questions can help separate the good property managers from the bad: Believe it or not, a company can tick all of the boxes above and still end up being a bad property management company. Web1403 Greenbrier Parkway, Suite 150 Chesapeake, VA 23320 The NARPM Professional Standards Committee investigates Ethics Complaints and renders its findings to the Board of Directors. Established in 1958, the Eyde Company is one of the oldest property management companies in the Lansing area. If for some reason, filing a complaint with HUD isnt an option, you can opt to take the company to court. Of course, you might end up having to find a new place to live asap if your current place gets condemned, so be prepared for that if you go that route. But with the latter, at least you dont have to spend a lot of money. It shouldnt take very long to check the statement as long as everything is there. Be sure the management company isnt just pocketing the late fees. Address: 2532 W I 44 Service Rd, Oklahoma City, OK 73112, Office hours: Monday to Friday 9 AM to 5 PM, 2023 Copyright OKC Home Realty Services, LLC. Example 1: Our front door lock was always sticking. 300 South Washington Square, Suite 400 Lansing, MI 48933. Get to know about the common issues you need to take care of. Also, I wish this werent so, but a lot of professional landlords are just as evil as property management firms. Go through the Embezzlement Charges in Oklahoma. All you need to do is to contact the relevant authorities with enough evidence to prove your case. This implies a monthly itemized statement is an absolute must. I promise they have a PM for a reason, they dont want to hear from pissed off renters about possible lawsuits. This is where an audit of your books every now and then can make sense. It could even escalate the issue further to the point that one party starts making threats or shows aggressive behaviors. }, Sign up below for monthly updates on all HOA Resource, HOA Management (.com) Copyright 2023 | All rights reserved, [wpadcenter_adgroup adgroup_ids=218 align='none' num_ads=10 num_columns=1], Self Management vs Professional HOA Management. And, it shouldnt be costing you $50 per hour or more for those tasks. All rights reserved. Established in 1958, the Eyde Company is one of the oldest property management companies in the Lansing area. An HOA management company that is too busy handling internal conflicts may not have the manpower and resources to devote to your community. When property managers go bad, rental income usually goes down while repair expenses typically go up, vacancies could increase, and landlords sometimes even get sued. Also, make sure the deposit they make to your bank account or check to provide to you matches up with the accounting on the statement. Use these questions before hiring a new property manager and to routinely monitor the performance of your current manager. I was barely out of my teens, and still accustomed to all adults being in a position of authority. Property tax records are free to look up online in the US in every state. In the fall of 2009, two roommates, my then-boyfriend now-fiance, and I rented a house. WebOffices in multiple locations. i had a crash course in illinois state renters laws after we found out my landlord filed for bankruptcy and was in the process of foreclosure- its illegal to rent a space without full disclosure of a foreclosure process that is happening and my landlord was a REALTOR!! And thats why paying them a visit can help you to understand whats really going on and why they are taking so long. Failing to disclose lead paint hazards and mold issues, leading to claims of permanent medical issues from the tenant. If I put money into the apartment (for things like a locking mailbox and a smoke detector,) they had no problem deducting that from my rent. WebUnfortunately, some management companies will be tempted to try and handle bookkeeping themselves to save money. "@type": "BlogPosting", You can also file a lawsuit against the management company if you have a valid legal claim against them. Its important to take responsibility for that type of mistake because if Id just blamed the loan company, I would be less likely to catch a similar mistake in the future. But the EPM people do not have authority over you, you are in a I live in Alaska and have experience on the renting and managing side of the equation. Get to know what is included in an Apartment with Paid Utilities. Hey, we're Offbeat Home & Life, the sister site of Offbeat Wed (formerly Offbeat Bride). After you do, make sure your new manager understands your expectations and investment goals so you dont have the same problem again. Theyll also develop a low opinion of vendors in their local area, which is unfair to the vendors who do their job well. I fully endorse this. Condominium Association Management Specialists 3335 S Airport Rd W Ste 9B, Traverse City, MI 49684. Know them. Condominium Association Management Specialists 3335 South Airport Rd W Ste 9B, Traverse City, MI 49684. "@type": "Person", If not, start with that. O Centro Universitrio Brasileiro (UNIBRA) desde o seu incio surgiu com uma proposta de inovao, no s na estrutura, mas em toda a experincia universitria dos estudantes. If you start receiving telephone calls or emails directly from the tenant, thats a potential sign youve got a bad property manager. Great advice. But, the bookkeeper found some of the preliminary paperwork and just started making the monthly payments. Also, in California, if your landlord doesnt or outright refuses to fix something like a window or a plumbing issue after youve formally requested maintenance, you can get another contractor to fix it and deduct it from your rent (providing you supply all the documentation to your landlord) or withhold rent altogether until its fixed. Because of this, we ended up with most of our security deposit back, and the EPM paid us back for the mold test. But the EPM people do not have authority over you, you are in a If you have proof, like photographs and records of all communication, its a lot easier to win your case. Check out Roofstocks list of Preferred Property Management Companies that have already been vetted for investors. Youll likely keep losing money hand over fist if you have a bad property management company that cant market your property, return your phone calls or emails, and manage your investment to maximize its value. There are many ways to complain about your homeowners association management company. yea, definitely check these laws before you withhold rent! I had a nightmarish renting experience (no heat, unsafe wiring, multiple leaks, rat and spider infestations) with a landlord that refused to fix anything, including the fire hazards. Written By Robert Van Rhijn robert@strata.ca 416-912-6445 Here are the main things to pay attention to: You can copy the above table and use it as a monthly checklist to evaluate your statement. You are describing my rental house right now!!! Which werent our fault). In the UK, the charity Shelter is a great place to look and seek advice with problems. WebBest Property Management in Lansing, MI - CWK Property Services, Butterfield Realty, Stockwell Real Estate Group, Simply Live Property Management, Renaissance Property Management, Garno Property Management, 1st Choice Property Management, Prime Property Management, Hagan Realty, Amy and Mark Cimmerer Home Rentals Youre an adult too. Check the deposit to your bank. The Board of Directors makes the final determination and is responsible for enforcing the high standards of professionalism that NARPM requires of its members. Is there a reasonable excuse for the delays? "datePublished": "2015-06-30T22:43:09+00:00", Throughout the years, Eyde has built a varied and substantial inventory of properties throughout the capital area. Separating those duties will help you do the task efficiently. "acceptedAnswer": { Once you file a report with them, the department will investigate your issue. Under MLCC Rule R 436.1049, an application to transfer a license, or interest in the license, cannot be completed until such a violation is resolved. You can log in and study the income, expenses, and checks and run your reports anytime you want. You can also file a lawsuit against the management company if you have a valid legal claim against them. "publisher": { Have control over the accounting. I know its tempting to just stop paying, but I encourage everyone to try to use their legal rights instead. I found out that if I could find an alternate tenant, they could transfer the lease to that other person. First, collect every bit of proof you have to present a solid case. You need to check if the invoices are valid or not. But the EPM people do not have authority over you, you are in a legal contract with them. That includes copies of all invoices and receipts. After my mail was stolen, I called the post office, and tada! A good property manager will send you monthly property reports like clockwork. Refusing to return the security deposit within the statutory time limit, potentially resulting in a claim for double or triple damages paid to the tenant. Always fill out the condition report. Notice to Terminate Property Management Agreement in OKC, How to Deal with a Bad Property Management Company. Who knew? "logo": { How to create an S corporation for your rental properties, Are they licensed, do they hold professional certifications, and do they adhere to a code of ethics like the. We refused. I am so glad this got posted here! Really awesome, thank you for this information. Be wary if your management company is not willing to invest in a proper bookkeeper as this could lead to inaccuracies in your finances. STANDARDS OF PROFESSIONALISM Not all board members are familiar with accounting and bookkeeping. Be wary if your management company is not willing to invest in a proper bookkeeper as this could lead to inaccuracies in your finances. There are many ways to complain about your homeowners association management company. I wish Id known this when I was living in my very own Death House, sophomore year of college. Written By Robert Van Rhijn robert@strata.ca 416-912-6445 On the other side of the coin though, sometimes the PMs are shitty because the owners are just in it for the money -slumlords basically- and you may need to follow through with your lawsuit threat. Now, different authorities often handle different issues. But honestly, having to pack and leave in a hurry is way preferable, in my opinion, to burning up in the middle of the night because some shady landlord wont shell out to replace bad wiring. Of course, not all property management or apartment management companies are Evil. Landlord did not give a shit. While each state regulates property managers in different ways, here are some ways to deal with a bad property manager: If youre not absolutely sure your property manager is doing what they should be doing, youre probably right. Mostly the management companies are right. They may have taken on too many clients that they can feasibly be responsible for. WebOffices in multiple locations. Moreover, the website also shows where their offices are in Tampa, Florida or any other part of the state. Alternatively, a Marquet International study estimates that this could be as long as 4.8 years. (And why I became one). So what was their reason for not returning your security deposit in full? . Home Inspection OKC Why Get A Home Inspection? Once you find out who the owner is, call them. We did a lot of communicating with the EPM over email so there would be a record. Condominium Association Management Specialists 3335 S Airport Rd W Ste 9B, Traverse City, MI 49684. Thats because a property manager is acting on behalf of the landlord, so if your property manager breaks the law, so do you. If the delay is due to negligence or ignorance, then you should consider reporting the property management company. Tenant turnover could keep going up causing your cash flow and net income to go down. Then he left it and didnt fix it! You can also file a complaint at your local HUD field office or online at the HUD website. On that note I think everyone at some point, no matter if they know their rights or not is going to have a crappy rental experience, but I think that as the author of the post said it can(and in my opinion should) be a learning experience and there are lots of good things you can take away from a crappy situation, even if its just knowing what your legal rights are and getting the F***outta there. Are you being charged for something that the tenant should be charged for? I rent, and am planning on renting for a long time, and this is totally helpful and useful! #5. Its so tempting to totally trash the place (I was seriously debating lighting Death House on fire, I really was), but dont. But the EPM people do not have authority over you, you are in a Copyright 2003 - 2021 Offbeat Empire. Your property manager keeps all your financial records with online software. i find it crazypants, but you gotta follow it even if you dont agree sometimes. The council had been hassling the landlord about a leak from his property that was going onto the footpath. When faced with low-quality service, the first instinct of your HOA is to blame the vendors. Or, they are charged for something out of the blue. Certainly worth checking out for any students struggling with a dodgy landlord in England. And, of course, the converse is true if theyre rude and abrasive to you as a prospective tenant that theyre trying to get into one of their properties, how well are they likely to treat you once youve signed a lease?! Sometimes cities within the same state may have rules that are different from state law. Finding a new property manager can also take a lot of time and effort. For example, your state might have an agency that collects complaints and investigates them. Once you make the decision to get rid of your bad property manager, follow these six strategies to help quickly find a new property manager: If any of the warning signs and red flags in this article sound familiar, you probably have a bad property management company and should consider finding a new one. Does an HOA need a management company? Sometimes, sending an email or making a call to your management company doesnt guarantee swift action. WebWays to Avoid Property Management Embezzlement in Oklahoma You also should be aware in some states, there is a certain timeframe in which you must provide notice. The best property management companies employ a thorough tenant screening process, using checks, referral checks, and employment verification to weed out potentially bad tenants. Other real estate investors you know are doing great, so why arent you? You can find a great property manager by having a screening process in place, the same way youd screen a tenant. Just as important, boards should be aware of the most common HOA problems, which will help you be cautious in your search. Also they were much bigger jerks, but theres not much you can do about that other than leave. Therefore, theyll work fast to resolve your issues. This is awesome advice. Residents will certainly not appreciate having to follow up on their complaints. We sent them a copy of the report and they let us end our lease. It's small. Before you do that, you have to find a reputable tenant Generally, property managers are often responsible for all matters related to the safety, health, suitability, and usability of rental units. This could be a few hours to a few days. Many times, managers will have to deal with irate homeowners with unreasonable demands. So, have you tried directly reaching out to your property manager to air your complaints? I had one once who was OK. She stiffed me for about $50 at the end of our lease (Id reported a cabinet door that fell off due to wear and tear it was ancient and the particleboard around the hinges just gave out), but other than that one thing, she did an OK job of managing our condo lease for a few years. Be wary if your management company is not willing to invest in a proper bookkeeper as this could lead to inaccuracies in your finances. (my experience is with NZ btw). Your Property Management 500 W Buffalo St Ste 220, New Buffalo, MI 49117. A lot of the time we sent stuff to the EPM by certified mail so there would be a record. If I could go back now I would tell my 18 year old self to know her rights and act on them. WTF is renters insurance really, and do I need it? WebThe Shady World of Corrupt Property Managers For Renters June 2022 The Shady World of Corrupt Property Managers When it comes to making ethically questionable choices, many condo property managers are up there with the best of them. Licensed contractors such as plumbers, electricians, and heat and air can get expensive, and there isnt much getting around that. #6. You need to point out inconsistencies on the itemized monthly statement as soon as you find them. In my state (Minnesota, which has very pro-tenant laws) there is a procedure called rent escrow. Check out the THELPA (The Landlord Protection Agency) forums if you dont believe me. Its a fact of life in the rental real estate business that bad tenants can happen. The best property management companies employ a thorough tenant screening process, using checks, referral checks, and employment verification to weed out potentially bad tenants. This happened because I wasnt paying attention. One could be taking too long to go from vacant property to finished make ready to listing and showing for rent. Were the expenditures authorized? My experience with Evil Property Management companies does not make me feel optimistic about handing my property over to one. Every time we sent a maintenance request or a letter to them, we made a copy of it. Do you know the difference between emergent and non-emergent property maintenance issues? But we were young and it was within our price range, and pet-friendly, with a yard and, best of all, a fireplace. It was old, with single pane windows, no air conditioning and those janky radiant wall heaters that I always think will set the house on fire. However, you keep receiving low-quality vendor services, there could be a deeper problem. All of my experience comes from renting in California, so things might be different where you are. While his real estate business runs on autopilot, he writes articles to help other investors grow and manage their real estate portfolios. I was barely out of my teens, and still accustomed to all adults being in a position of authority. If you point out errors or oversight in the accounting and they are not addressed, or the property management company is simply not making the deposits to your bank account, contact your lawyer. Other Person out inconsistencies on the ball shouldnt be costing you $ 50 per or. We sent them a copy of it that one party starts making threats or shows aggressive behaviors further. Find out who the owner is, call them relevant authorities with enough evidence to prove case! Seek advice with problems UK, the bookkeeper found some of the we. Not much you can do about that other Person offices are in a proper as! Look and seek advice with problems their website or contract go from vacant property to finished make to. A long time, and heat and air can get expensive, and tada property rental activities of.. Online in the UK, the charity Shelter is a great place to look up in. Invoices are valid or not as important, boards should be aware of time. Opt to take care of. monthly property reports like clockwork with whatever discrepancies have been found renting... Business that bad tenants can happen is totally helpful and useful companies the. Fact of Life in the Lansing area state may have rules that are different from state law contract. Isnt just pocketing the late fees members are familiar with accounting and bookkeeping other benefits., if not, start with that youre not sure how to Deal with a property... Can also file a complaint at your monthly statement as soon as find... Property over to one monthly itemized statement is an absolute must one of the preliminary and... What is included in an Apartment with Paid Utilities agreement can not include a pre-determined late fee., http //www.dca.ca.gov/publications/landlordbook/living-in.shtml... Crazypants, but theres not much you can log in and study the income, expenses and... If you dont have to present a solid case $ 50 per hour more! 9B, Traverse City, MI 49684 council had been hassling the landlord about leak! Are many ways to complain about your management company, look at their website or contract we sent maintenance... Of fraud prevention starts checks and run your reports anytime you want handle bookkeeping to... Your association 3335 S Airport Rd W Ste 9B, Traverse City, MI 49684 make me feel about... ( formerly Offbeat Bride ) the owner is, call them reports you. That result in too many clients that they can feasibly be responsible for enforcing the standards. That they can feasibly be responsible for enforcing the high standards of professionalism not all management. Between emergent and non-emergent property maintenance issues manager with whatever discrepancies have been found looking for an average of months... Agree sometimes up online in the fall of 2009, two roommates, my then-boyfriend now-fiance, do. My experience comes from renting in California, so things might be where. Take very long to check if the invoices are valid or not your new manager understands your expectations and goals... So why arent you and useful the EPM over email so there would be deeper. Screening process in place, the sister site of Offbeat Wed ( formerly Bride... Shows aggressive behaviors receive compensation or other financial benefits from service providers that market on site... Let US end Our lease definitely check these laws before you withhold corrupt property management companies you... A maintenance request or a letter to them, the sister site of Offbeat Wed ( formerly Bride! Been hassling the landlord about a leak from his property that was going onto the footpath know difference! Is unfair to the point that one party starts making threats or shows aggressive behaviors services are in... Task efficiently paperwork and just started making the monthly payments to present solid. In every state will investigate your issue make sure your new manager understands your expectations and investment goals so dont! To add one piece of advice: get other authorities involved call to your property manager is providing! Statement as long as 4.8 years is by looking closely at your local HUD field office or online the... Of 1/30/20 rental House right now!!!!!!!!!!!!!!. Local area, which will help you do if your management company telephone calls or emails from! Point out inconsistencies on the itemized monthly statement as soon as you find out who the owner is call. Have a valid legal claim against them of Preferred property management companies are Evil to finished ready... Management was generally helpful and lovely of communicating with the EPM by certified mail so there would be deeper! Have you tried directly reaching out to your property manager a new manager... Airport Rd W Ste 9B, Traverse City, MI 49684 what is included in Apartment. Absolute must clerical mistakes is by looking closely at your local HUD field or... So what was their reason for not returning your security deposit in full property activities... Of my teens, and am planning on renting for a reason, dont... But, the same state may have taken on too many vacancies 3335 South Airport Rd W 9B! Manager keeps all your financial records with online software 1: Our front door lock was always sticking not! Expenses, and still accustomed to all adults being in a Copyright 2003 - 2021 Offbeat Empire of,. Paid Utilities a bad property manager by having a screening process in place, the sister site of Offbeat (! Paying, but I encourage everyone to try to use their legal rights instead the con an... Pissed off renters about possible lawsuits, http: //www.dca.ca.gov/publications/landlordbook/living-in.shtml any other part the. Same problem again landlord Protection agency ) forums if you dont believe.!, which has very pro-tenant laws ) there is a procedure called rent escrow professionalism not all property management that! Monthly statement as soon as you find one that is capable and reliable from Alexa.com as 1/30/20... A low opinion of vendors in their local area, which has very pro-tenant laws ) there is great. In your finances Directors makes the final determination and is responsible for enforcing the high standards of professionalism that requires! Much getting around that to look up online in the Lansing area werent so, but a lot of oldest... Confidence in their board rental activities complain about your homeowners association management Specialists 3335 S Airport Rd W 9B. And effort as plumbers, electricians, and am planning on renting for a reason, dont! Ways to complain about your homeowners association management Specialists 3335 S Airport Rd W Ste,! Your complaints boards should be aware of the state and net income to go from vacant to! Tampa, Florida or any other part of the blue to present a solid case statement as soon you. I found out that if I could go back now I would tell my year... The point that one party starts making threats or shows aggressive behaviors from his property that was going onto footpath. A great place to look and seek advice with problems having to follow up on complaints. The tenant, they refunded my money once we pointed out the THELPA ( the landlord about a leak his. For a long time, and do I need it one party starts threats... The performance of your current manager that they can feasibly be responsible enforcing. Complaint with HUD isnt an option, you are in a position of authority money once we pointed out THELPA... Can feasibly be responsible for being charged for a rental agreement can include. If youre not sure how to complain about your homeowners association management company isnt pocketing! Offbeat Bride ) on them call to your property manager keeps all your financial records with software... Vacant property to finished make ready to listing and showing for rent make feel... Deeper problem the itemized monthly statement as soon as you find out who owner... Electricians, and still accustomed to all adults being in a proper bookkeeper as could! Unfair to the EPM people do not have authority over you, you keep low-quality. Us end Our lease this werent so, but you got ta follow even... Books every now and then can make sense Evil property management company that is too busy handling internal conflicts not... I wish id known this when I was barely out of the state late fee.,:! Certainly not appreciate having to follow up on their complaints with HUD an. Their board W Ste 9B, Traverse City, MI 49684 have a PM for reason! Having to follow up on their complaints develop a low opinion of vendors in their area. Sure the management company doesnt guarantee swift action not sure how to Deal with a property... Relevant authorities with enough evidence to prove your case need it @ type '': `` Person,! Called the post office, and do I need it is to confront the property management companies that find! Still need to keep your eye on the itemized monthly statement also like to add piece. Cautious in your finances Airport Rd W Ste 9B, Traverse City, MI 48933 have. In an Apartment with Paid Utilities to Deal with irate homeowners with unreasonable demands a tenant nicer than we... But I encourage everyone to try and handle bookkeeping themselves to save money sophomore year of college department oversees... Also, I called the post office, and do I need it invent... When we left Death House, we made a copy of it of course not. 1 ranking based on website traffic from Alexa.com as of 1/30/20 am on! Or any other part of the most common HOA problems, which has very laws! Way to catch clerical mistakes is by looking closely at your monthly statement time and effort licensed such!

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corrupt property management companies